Victor, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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1–10 of 139 Reviews
  1. Service above and beyond!!

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    This is my second experience with Sears Home Service and both have been absolutely outstanding. My technician was John who I will ask for again if I have additional needs. John arrived on time, went right to work, and diagnosed a very complex problem in a heartbeat. He also explained clearly to me the benefits of the Sears Home Warranty and we decided to take advantage of that. John is a super employee and you can tell him so from me.
    BLOOMFIELD, NY
    March 05, 2020
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  2. Dishwasher Makes a Loud adn Grindy Noise

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    The tech was very polite and professional and obviously knew his stuff. But he may have forgotten to test the dishwasher before he left. I will have to call Sears again because the Dishwasher kes a Loud adn Grindy Noise
    ALMOND, NY
    December 19, 2019
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  3. Not happy

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    Problem still exists. Scheduled for repeat appt.
    BLOOMFIELD, NY
    November 30, 2019
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  4. Refrigerator/Freezer

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    Tech was very good but the FREEZER is still not working!
    VICTOR, NY
    August 11, 2019
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  5. Great job!

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    Sears came and quickly replaced a blown fuse. Glad we had our extended warranty!
    VICTOR, NY
    April 27, 2019
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  6. Great service visit.

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    I've had the pleasure of having Tyler S. work on my machines several times now and he is always friendly and knowledgeable.
    COHOCTON, NY
    April 20, 2019
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  7. service performed as promised!!

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    Dan ordered the needed part and returned as scheduled to install. Absolutely no complaints!!
    GENEVA, NY
    October 12, 2018
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  8. Great repairmen

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    Left broken washer parts:(, could have been a five star rating.
    BATH, NY
    September 24, 2018
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  9. Servicemen were outstanding

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    Very disappointed when our great repairman said he would have to leave the old drum and broken huge plastic basket for that drum for us to dispose of. They told us Sears no longer takes the broken parts. If it is difficult for Sears to haul them away how tough is it for us to dispose of them. We have the best protection plan and we have large heavy broken parts to find a way to haul away!☹️
    BATH, NY
    September 24, 2018
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  10. Overall rating

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    September 16, 2018
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