Victor, NY repair reviews

Sears came and quickly replaced a blown fuse. Glad we had our extended warranty!

I've had the pleasure of having Tyler S. work on my machines several times now and he is always friendly and knowledgeable.

Dan ordered the needed part and returned as scheduled to install. Absolutely no complaints!!

Left broken washer parts:(, could have been a five star rating.

Very disappointed when our great repairman said he would have to leave the old drum and broken huge plastic basket for that drum for us to dispose of. They told us Sears no longer takes the broken parts. If it is difficult for Sears to haul them away how tough is it for us to dispose of them. We have the best protection plan and we have large heavy broken parts to find a way to haul away!☹️

The gentleman showed up on time. Was very courteous and helpful in explaining all the he was doing.

The last service technician was professional and determined what the problem was and ordered the necessary parts, I have been waiting to get my exercise bike fixed for 8 to 9 weeks... prior "conytract repairman" did not really know what to do, he went to the local ACE Hardware and triend to epoxy the broken pedal which did not work. The real technician from A&E ? was in tune and appeared to know exactly what to do, we are awaiting the part which I understand has been shipped.