Victor, NY repair reviews

This is my second experience with Sears Home Service and both have been absolutely outstanding. My technician was John who I will ask for again if I have additional needs. John arrived on time, went right to work, and diagnosed a very complex problem in a heartbeat. He also explained clearly to me the benefits of the Sears Home Warranty and we decided to take advantage of that. John is a super employee and you can tell him so from me.

The tech was very polite and professional and obviously knew his stuff. But he may have forgotten to test the dishwasher before he left. I will have to call Sears again because the Dishwasher kes a Loud adn Grindy Noise

Problem still exists. Scheduled for repeat appt.

Tech was very good but the FREEZER is still not working!

Sears came and quickly replaced a blown fuse. Glad we had our extended warranty!

I've had the pleasure of having Tyler S. work on my machines several times now and he is always friendly and knowledgeable.

Dan ordered the needed part and returned as scheduled to install. Absolutely no complaints!!

Left broken washer parts:(, could have been a five star rating.

Very disappointed when our great repairman said he would have to leave the old drum and broken huge plastic basket for that drum for us to dispose of. They told us Sears no longer takes the broken parts. If it is difficult for Sears to haul them away how tough is it for us to dispose of them. We have the best protection plan and we have large heavy broken parts to find a way to haul away!☹️