Patrick was great. He arrived earlier than the estimated time and quickly found the problem with my appliance and fixed it! The AI system however was not great. I tried 3 times to update the service address because it is different than my billing address. The "chat" feature it said to use to update address did not work at all. Then I texted the number, and it said it fixed it. Then AI called me the day of appointment and I updated that address again, successfully so it said. But it didn't. So Patrick had to drive 2 places. Fortunately not too far away.

Jon was professional as well as being personable..did excellent job..very pleased

They were on time, diagnosed and replaced parts efficiently, respectful of home owners & property, and cleaned up after themselves.

William was very personable and knowledgeable. We were very satisfied with your service.

On time, knowledgeable and very pleasant, dishwasher fixed right away

Conrad was professional efficient and thorough. Very happy with the Repair and his work. Good customer service also.

The service tech was very professional and informative. He was on time and fixed our machine without an issue. The issue is scheduling. The AI is a nightmare and I get conflicting messages with no human to talk to or 800 number. It is a terrible system and awful customer experience.

Kenny arrived on time and was very polite and professional. He completed the repair in no time at all. Very satisfied with his work.

prompt and polite service with a tech that knew what needed to be done.