Newburgh, NY repair reviews

I thought our 15 year old Kenmore was done for this time (one of the springs that supports the drum broke-it sounded like a meteor hit the house!), but Glen assessed the problem, ordered the part, and fixed it!

Jeff the repairman was excellent! Thank you Jeff

Great repair service but poor service with setting up appointment. Unable to communicate with someone to straighten out the appointment date and time.

Very knowledgeable, excellent service

Repair Technician did job as expected. Nothing over and above but done per service need. Having an 8-5 window is extensive. Don't blame repair tech for this, this is a mgmnt. issue.

I’ve used them before and service doesn’t change ... very happy

The service company contracted by Sears to service the washer cancelled no less than 10 times before the parts were installed. They finally came after I requested a replacement. The subcontractors used are an absolute disaster.

No problems

Overall not bad

We learned a lot about the care and maintenance of the washer/dryer.