Newburgh, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 174 Reviews
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A $1600.00 Range and only one chip for $550.00+. That's crazy. Why????
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Waited all day for a supposed arrival between 8 and 12. No call from the technician, even after I requested a call via the Sears Home chat service. Admins via chat and phone said the the tech was still coming. Requested a call from a manager and never received one. I felt trapped in my house all day, waiting. And this was after a tech was supposed to arrive two days prior, between 8 and 12, but I received a call at 9:30 saying they weren’t coming. What a waste of time. I will never use Sears again.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{homeservicesreview@transformco.com}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Demanded cash while onsite. Was disrespectful to family onsite.We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at {HomeServiceReviews@transformco.com} with your name, address, and phone number associated with your account. Thank you.
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These two technicians were the worstWe are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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The tech was very nice. The next day my washer was doing the same thing so wasn’t fixedDear Sabrina, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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I had to go to small claims court to get a response from Sears!Dear Steve, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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Monty was so professional. He listened to everything I said.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The service is excellent. You do need more technicians because waiting times are extremely long. When sitting up appointment, give more space for additional repairs to be stated.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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This is not my first time having had service with Francis(Frank) I really like him. He is very competent plus is a nice person.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!
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Finally a repairman who was on time, polite, knew what he was doing, had a neat appearance and did the job the first time.Dear Barbra, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!