New Hyde Park, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 207 Reviews
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Glad we were able to fix my washer!Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
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ProfessionalThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The service men were on time and polite and fixed the dishwasher very quickly.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very efficientDear James, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very bad can’t recommend sear to anyoneDear Shahanoor, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I needed to have my washer and dryer checked and reinstalled after hurricane Ida. The tech who came did not speak good English, that’s fine. But what’s not fine is that he didn’t hook up the dryer correctly. When I called him to ask him why he stuck the vent hose out the window instead of the actual vent he went into a rage and cursed me out and became volatile. I called to complain about him and the reps didn’t care, no supervisor called me back. But they scheduled someone else who proceeded to tell me that Sears shut down the installation dept. and to call a plumber what!??? I wasted my money.Dear Shelly, We are sorry to hear about your poor service experience. We would like to look into this a bit further, could you send us an email at HomeServiceReviews@transformco.com, along with your full name, address, and the phone number associated with your service? We would be happy to see what we can do for you.
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Very please with the serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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So far so good. My most important issue is getting the appointment. It took 2 weeks to get this appointment, in the meantime we are suffering from sweltering heat and still unsure if the technician will arrive. It happened in my previous appointment. I waited all day into the night and if did not call, I will not find out the technician is not coming anymore that was about 8pm. You need to get more technician because we are dealing with healthy issues here to wait 2 weeks for a vital repair. Thank you, lease bring this fact to the management.Dear Aurora, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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No service providedDear Buddy, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Do not use. Extremely dissatisfied. Zero stars would be more accurate. Technician did not show up for appointment for two consecutive weeks leaving me without a refrigerator for close to a month. I was forced to spend hours on the phone trying to get someone to address the matter without any satisfaction.Pcc, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.