New Hyde Park, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 198 Reviews
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Do not use. Extremely dissatisfied. Zero stars would be more accurate. Technician did not show up for appointment for two consecutive weeks leaving me without a refrigerator for close to a month. I was forced to spend hours on the phone trying to get someone to address the matter without any satisfaction.
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I used it last week so happyWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I need a receit for both repair jobs done!Dear Charles, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Knowledgeable , reliable on time!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Off to a slow start when oven shut down but then started working. But repair diagnosed and waited fir replacement part. Very good experience and friendly competent repair personnel.Hello Sally, We appreciate any and all feedback from our Members and will share your experience with our service team. Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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I use them a week ago and I am very happy.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Came late but did inform me. Quick diagnosis. Told me the optionsHI MAHENDRA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Although the tech was nice, he advised that my 6 year old refrigerator needed multiple parts that were discontinued and said it could not be fixed. I had to buy a new fridge because I have a baby and need to keep milk cold. I regret not going with a different company.HI San ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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KnowledgeableHi ARLENES , Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The service man was professional and clear. He followed protocols and had relatable communication.Hi Karen, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!