Lake Grove, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 555 Reviews
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I used them a week ago and I’m so happy I did
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Robert the technician was very professional and knowledgeable and informative
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The service repairman was on time. He was knowledgeable, and he solved the problem immediately. We have had no issues since the repair.
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Perfect! Was Perfect!
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All fixed. Pleasant servicedThank you for your review Paul, we are glad to hear that everything has been fixed for you!
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Excellent service rep.
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I’ve already responded to ne of your surveys. It took 4 service calls to fix my refrigerator and it still isn’t 100%. Our freezer light is still out. On he third visit I was told that it was the bulb so I replaced it and it’s still not working. In the 4th visit we were told that it was the switch. We’re so fed up with the experience we’d rather live with the light out then go through another service call. We’ve been inconvenienced enough! Next stop social media.Hi Daniel, thank you for taking the time to send us your feedback. We can understand your frustration with the refrigerator light bulb being the issue, and sincerely apologize. A member of our care team will contact you, via email to see how we can assist you.
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Performed maintenance
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This time we did not need parts. In the WEEK+ that we waited, It helped that I kept an accurate record of the fridge and freezer temp fluctuatons. This helped the service man.
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Went above and beyond