1111 Franklin Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (86 reviews)

mary S

June 27, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 26, 2025

Allen S

June 26, 2025

Hector was great!!! Walked be through everything with ease!

Source: Google

Customer service response - Thank you for your positive feedback, Allen! We're glad to hear Hector guided you through everything with ease.

Sears Home Services on June 25, 2025

Craig G

June 23, 2025

Fast efficient service A+++++

Source: Google

Customer service response - Thank you for your positive feedback, Craig! We're happy to hear you found our service fast and efficient.

Sears Home Services on June 23, 2025

Michael O

June 12, 2025

Friendly and professional

Source: Google

Customer service response - Thank you for your positive feedback, Michael! We're happy to hear you found our service friendly and professional.

Sears Home Services on June 12, 2025

T J

June 11, 2025

Excellent

Source: Google

Customer service response - Thank you for your positive feedback, T Jordan! We're happy to hear you found our service excellent.

Sears Home Services on June 12, 2025

Tracey N

May 29, 2025

After finding water all over the floor around my washing machine, I looked up Sears appliance services online. I was able to book an appointment the following day. The technician, Hector texted to let me know he was on his way. He showed up early which was good for us. He quickly assessed the issue and offered a solution. I have used Sears for appliance service over the years. Their technicians are professional, courteous, and knowledgeable. Thank you Hector.

Source: Google

Customer service response - Thank you for your positive feedback, Tracey! We're glad to hear Hector was prompt and provided a quick solution for your washing machine issue.

Sears Home Services on May 28, 2025

Cynthia H

May 27, 2025

Great job

Source: Google

Customer service response - Thank you for your positive feedback, Cynthia! We're happy to hear you were pleased with our service.

Sears Home Services on May 26, 2025

David R

May 21, 2025

The technician, Hector, was very knowledgeable and professional. He did a great job.

Source: Google

Customer service response - Thank you for your positive feedback, David! We're glad to hear Hector was knowledgeable and professional during your service.

Sears Home Services on May 20, 2025

Paul H

May 19, 2025

Andrew was extremely courteous and professional.

Source: Google

Customer service response - Thank you for your positive feedback, Paul! We're pleased to hear Andrew provided courteous and professional service.

Sears Home Services on May 18, 2025

Ange F

May 13, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 13, 2025

Average Rating: 4.5/5 (86 reviews)