Albuquerque, NM repair reviews

Good service

It took 2 visits to complete our repair; the first to diagnose the problem and order parts and the 2nd to install the parts. I was able to schedule completion of the repair right after the parts came, much sooner than could be scheduled after the 1st visit, because of uncertainly in when the parts would come. My only disappointment was that the parts cost was significantly higher than through Sears Parts direct.

Repair of our dishwasher was this week. The service was as advertised and the service person was courteous and experienced - after brief inspection he knew exactly what the problem was and repaired it in an efficient and timely manner. Would definitely use Sears service again.

Very satisfied

Was pleased with worker and repair services.

Gave us great advice on both the washer and dryer. Cleaned the dryer. Willa goes the extra mile to help the customer!

He was very knowledgeable & explained what needed to be done in re: our ice maker. But we decided not to replace it but to go with ice cube trays. He was very understanding. You have an exceptional employee.

Dryer working great again!

Technician arrived on time, spent 20 minutes, used no new parts. Did not inform us about repair charge in advance.Pulled one piece of glass from impeller. Charged 277.10 which calculates to 831.00 per hour. When I complained he told me that I was lucky he hadn't charged more. After he left I called Sears and was told he would call in an hour. He didn't. I called my bank and am disputing the charge. My bank said this seemed to be blatant age discrimination.

All is well