Albuquerque, NM repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 275 Reviews
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Would be better if Sears was able to cancel and reschedule service better. Technician was good.
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On time polite & fixed the problem in a timely fashion!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The service was terrific, but I still have not received my $70 credit.Steven, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team
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I use them a week ago and I'm glad I did they were much better than the service people that came out 2 weeks priorThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I was glad to get it working again repairman was very professional.HI Dwight,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Professional and timelyHello Micheal, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I scheduled an appointment for a leaking wash machine. The repair man came as scheduled and could find nothing wrong. I was charged a $100 service fee. The next time I used the machine it was still leaking. Although there is an “alleged” 90 parts and service warranty, I will still be charged another $100 service fee if I schedule another appointment.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I was able to book an appointment and receive service in less than a week. I was very impressedThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service went well Surprised the washer door was closed not allowing the washer to dry out and not moldWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Service went wellHI DOUGLAS ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!