Albuquerque, NM repair reviews

A third party was contracted by Sears to do the repair. They were scheduled to come between 8 a.m. and noon, but the night before tried to change the appointment to 2 days later. I told them I had already taken the day off and moving the appointment to 2 days later was unacceptable. They reconsidered and agreed to send a technician by 2 p.m., which they did. The third party diagnosed the problem as a sealed system issue that they were not authorized to repair, and that Sears required the repairs had to be done by a Sears Technician. I called Sears to schedule the technician and was told I had to wait 12 days before I could get an appointment. 10 days to go before I have a refrigerator again.

Very satisfied with the repair work performed on my treadmill. Would not hesitate to call again if necessary.

The repairman showed up at the appointed time and completed the repair quickly. He showed me the broken part that he replaced. Happy with the result.

Automated attendant screwed up and took three weeks for repair.

Would highly recommend the service technician.

Was able to schedule next day repair. Repair complete in the initial visit.

They came last week.

Technician was running behind and had to reschedule for a later time. I had to wait even longer just to have the dryer vacuumed.

I would NEVER buy from Sears again. The last 4 service calls, he spent more time trying to sell me an overpriced warranty than trying to fix the problem.

The refrigerator does not cool and ice makers still doesn't work. The original instructions was do an assessment and then I would determine based on cost whether I wanted to fix or buy a new appliance