Albuquerque, NM repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 271 Reviews
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I was glad to get it working again repairman was very professional.HI Dwight,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Professional and timelyHello Micheal, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I scheduled an appointment for a leaking wash machine. The repair man came as scheduled and could find nothing wrong. I was charged a $100 service fee. The next time I used the machine it was still leaking. Although there is an “alleged” 90 parts and service warranty, I will still be charged another $100 service fee if I schedule another appointment.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I was able to book an appointment and receive service in less than a week. I was very impressedThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service went well Surprised the washer door was closed not allowing the washer to dry out and not moldWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Service went wellHI DOUGLAS ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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It took 2 months to to come and fix itSYLVIA L, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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It took a long time to repair cause of parts to order IHello Sylvia, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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I am very disappointed that I was charged for the service call being that there was nothing wrong with my dishwasher. Apparently it was locked, And the only thing the service tech did was push a button and unlocked it. Before calling for service I referred to the owners manual for troubleshooting suggestions. Nowhere in that section did it indicate to check that the dishwasher was locked. The Cancel indicator light continued blinking no matter what panel options I selected. In the Troubleshooting section of the Manual under “Dishwasher does not run”, it states “If lights other than the start/resume blink and the unit will not run, you will need to call for service”, so I did since the CANCEL light was blinking. This is very misleading and encourages you to call for service needlessly. Instead, it should indicate that you should check to ensure that the lock is not enabled. Poor troubleshooting solutions. I was charged $105 for the tech to simply push a button! Very disappointed. I will never use your service again.FRIEDA S, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Gr8 Gr8 Gr8Hello David, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!