Moorestown, NJ repair reviews

Sears service came out within 24 hours. Excellent technician. Identified the issue. Fixed the issue in the same visit.

The service was excellent, unfortunately the track or still not running. Too costly parts.

Service was lousy. Now our washer doesn't work at all. We wasted 131 dollars for nothing. We want our money back.

Booked an appointment online in the morning and the serviceman was at my house the same day. Quick diagnosis and out within 30 minutes. The area was left clean and he was very courteous. I absolutely recommend the Sears Home Service.

I was very clear when scheduling this Drier fix appointment, Having done my homework and realizing I was not strong enough to fix this myself. The technician didn’t have just the two small parts that I actually needed and would have to order which would have meant more time and another trip. He just happen to have an entire housing part that included the two parts that I actually needed but it was significantly more money. At that point it would have been cheaper to buy a new drier than get it fixed but since I had to pay the $125 service fee, no matter what, and being unable to wait for parts to be delivered I had to go with fixing rather than replacing. Too many companies use this practice and I was disappointed to experience the same thing from Sears whom I only called in the first place because I thought they wouldn’t do that. Not the technicians fault, I don’t think.

Would recommend to friend

The technician was experienced and knowledgeable.

The service technician arrived as scheduled. He did not have the part needed to repair my dishwasher, but found it on a nearby service truck. He obtained the parts and returned the same day to repair the unit. He was thoughtful and provided great communication during the process.

Prompt courteous and explained problem. Quickly fixed.

I have been waiting since October fo a part that the tech order