Moorestown, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 233 Reviews
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The technician was experienced and knowledgeable.
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The service technician arrived as scheduled. He did not have the part needed to repair my dishwasher, but found it on a nearby service truck. He obtained the parts and returned the same day to repair the unit. He was thoughtful and provided great communication during the process.Hello, thank you for taking the time to share this experience with us. We are glad to hear that the tech was focused on resolution and determined to repair. We sincerely appreciate and value your feedback. Thank you
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Prompt courteous and explained problem. Quickly fixed.
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I have been waiting since October fo a part that the tech orderHi George, thank you for taking the time to send us your feedback. We apologize you are still waiting for a part. A member of our care team will contact you to assist.
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Always knowledgeable and courteous
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punctual, through and courteous.
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routine maintenance
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Very knowledge & explained the problem and showed how he was correcting it.
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The repair service on our frig was great, the technician was very knowledgable, find out what was the problem it was taken care of.
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Took over a month for repair. 2nd time in 6months the same problem. You can not talk to a person that can make decisions and look up past work. The call center is ridiculous, takes over 15 min for someone to pick up phone Repair man Robert told my husband the parts won’t fix the problem. When it breaks again, showed him how to take 4 screws out of the back and put a hairdryer on the “cellanoid” That should fix it. Really this is how your company fixes problems. I want a new refrigerator. I have had the sears plan for a year. It took a total of 6 months and involvement from channel 10 to get any action. Please do ya all a favor. Replace my refrigerator now