Newington, NH repair reviews

Tech was very knowledgeable, courteous and kept me informed every step of the way.

Good service

Excellent job

Waited nine and a half weeks to end up with a new fridge. That is the good side. Spoke with some super unhelpful customer service reps And was run around about parts for 6 -8 weeks. The Samsung product is trash. The ice maker won’t work for more than a couple of months. And the service process is riddled with issues. Not to mention the 45 min to an hour plus just to talk to some one. Was laughed at on the phone about a message from another customer service agent. The delivery guys connected the water and it was still leaking which damages our hard wood floors. And lastly the new fridge was either missing the freezer inner door shelf or the delivery guys lost it.

I used them a few weeks ago and other than the wait, the service was good. We had to be home all day as there was no notice of time other than between 8 AM to 5 PM. Then they had to return when parts arrived and again we had to be home all day.

The service was great, he spent a lot of time trying to fix my problem, he deserves top rating. Unfortunately, my refrigerator is still not fixed and this is the 5th visit with four of them changing parts.

Great servicei

Such a great example of how much a company is doing the right thing for its customers.

very friendly good information about my stackable unit.

This whole process for me was easy. I ordered service through Sears repairs and they where here within the week and my dryer was fixed. The service man was professional, courteous, a true gentleman, and skillful. The time here was probably no more than half a hour. I was also happy with the price.