1500 S Willow St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joe S
Mark was very helpful in diagnosing and fixing our problem. Appreciate the quick and competent service, in the midst of his busy schedule for that day.
Khai N
He was very pleasant and personable. Explain everything he was doing in detail.
Customer service response - Thank you for your feedback, Khai! We're happy to hear our technician was pleasant, personable, and provided detailed explanations during the service.
Sears Home Services on July 16, 2025
Mark B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 13, 2025
Janice G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 13, 2025
Russ M
Ruben was great. Professional, courteous and friendly. He fixed my problem on my fridge. I can't recommend Sears Home Services though. 100% AI. Can't get through to a human. And the company never conveyed deteiled description of problem, which I gave to the them.
Customer service response - Thank you for your feedback, Russ! We're happy to hear Ruben was professional and courteous, but we're sorry for the communication issues you experienced. Please contact us directly so we can assist you further.
Sears Home Services on July 10, 2025
Donald J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 07, 2025
Eric K
Fast and cost effective. Truly a perfect experience.
Customer service response - Thank you for your feedback, Eric! We're happy to hear you had a fast and cost-effective experience with us.
Sears Home Services on June 25, 2025
Davy C
Mark has been great through this whole experience.
Customer service response - Thank you for your feedback, Davy! We're happy to hear that Mark has been great throughout your experience.
Sears Home Services on June 25, 2025
ELAINE B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 19, 2025
Doug A
Mark was quick and very knowledgeable.
Customer service response - Thank you for your feedback, Doug! We're happy to hear that Mark provided quick and knowledgeable service.
Sears Home Services on June 19, 2025
