Pineville, NC repair reviews

The technicians seem to doing all they can, but this LG produced Kenmore Elite refrigerator seems to be unfixable and my family has been without our refrigerator for 6 weeks!

The two techs were on time and very thorough.

Excellent service

He was a real pro

The service man was 3 hours late in arriving. A 1 to 5 window for service is not acceptable to me. It was obvious that the repairman has too many stops on his calendar for my day of service.

Service Tech knew his trade, understood what needed to be done and did it professionally. Thank You!

I was initially annoyed as their communication updates were non existent. Appt was 1-5 and no update provided until 4:30. He was 1.5 hrs away. Clearly not arriving by 5PM window. Appt was changed to 6-8PM If I was updated sooner I could have run errands earlier in the day. Arrived at 6:45 PM. Not serviceman’s fault. But updating info would have been nice. I’d rate ongoing arrival updates a 0 In the end he was polite and got the job done. That I’d give him a 5.

Very efficient. Didn’t stop with the first option that was too expensive. Continued diagnosing until the correct solution came and left me with a functioning machine.

Used them few days ago and guy figured out issue with my dryer quickly and had part on hand to repair same day.

My oven hasn't worked properly since March. I've had 6 visits, each time with a different technician, who has no idea what the last guy did. They never test their work adequately and I'm no better off than I was 3 months ago.