Fayetteville, NC repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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  1. Outstanding service

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    Outstanding service
    FAYETTEVILLE, NC
    August 15, 2019
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  2. Great Service

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    I always turn to Sears for appliance repairs to include my riding mower. Always excellent repair and technicians know their stuff!
    FAIRMONT, NC
    August 15, 2019
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  3. Great service

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    The serviceman found the problem and fixed it immediately.
    FAYETTEVILLE, NC
    August 14, 2019
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  4. Good Service On Dishwasher!

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    Our Kenmore Dishwasher is under an extended warranty and needed service. This was the 2nd time in 2 years that it wasn't draining correctly. Technician found and corrected the problem.
    FAYETTEVILLE, NC
    August 03, 2019
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  5. Return Call Worked Better

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    We placed a service call and were provided fast appointments. The first appointment issue was explained but could not be covered under warranty repair for the cooktop due to how it was written by the tech. When the problem was discussed during a 3 hour follow-up call to Sears (being transferred several times and requiring a Supervisor in Service Dept and a Case Manager for Warranty). The tech was sent again the next day. It turns out the fault originally explained as a part of the cooktop was actually a fault in the power supplied from the home after a thorough re-check. We were then able to get an home warranty tech to repair the fault 2 days later. The Communication AND On-time Arrival is low due to the tech arriving over 5 hours later than the original time window. He had a decent explanation, but the lost time interrupted other planned actions for that day and NO COURTESY calls were provided from Sears OR the Technician about the long delay, which resulted in 5 hours of WASTED TIME!!!.
    FAYETTEVILLE, NC
    July 27, 2019
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  6. Great service

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    My mother was very pleased!
    FAYETTEVILLE, NC
    July 12, 2019
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  7. Great service

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    Our service was excellent!
    FAYETTEVILLE, NC
    June 03, 2019
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  8. Great Service!

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    I just had Sears come service my riding mower
    HOPE MILLS, NC
    May 12, 2019
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  9. Great service

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    He did a great job
    FAYETTEVILLE, NC
    May 12, 2019
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  10. Good service

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    I have used them for years. I have always had good service with them which is why I continue to use them. Thank you for your assistance in repairing my appliance.
    FAYETTEVILLE, NC
    April 29, 2019
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