Burnsville, MN repair reviews

Technician did install the newly ordered parts by a different technician, but did it reluctantly. He said there was nothing wrong. The other tech said something was broken. I felt the installation tech was not happy he had to replace parts. His customer service was poor to say the least.

Very happy with the technician who came out - great service!

My dryer still squeaks.

Service was fast and I was well informed throughout the process. Clothes washes was completely fixed and ready to go. Very thankful to have my washer back.

We had 2 different repair guys out, one to assess the washer and order parts, another to install them. After everything was installed our washer still has the exact same problem as we had before the repairs were made. I’m not too sure what they even did, but certainly didn’t fix the washer!!

Our appointment was scheduled from 1-5pm on a Friday afternoon. He showed up shortly after 5:00pm. It felt like our service person was in a rush to start his weekend. He was also very hard to understand.

Worst repair service ever! Technician left saying repair was fixed. Five minutes later the washer was still not spinning or draining. His answer- the drain motor sounded better than when he arrived. Tried to make contact immediately so he could come back. Told no other technician could return for over a week. Realize you may have other customers scheduled, but you need to fulfill your obligations of this customer before moving on!

Bad compressor after 3 years.

The heart monitor strip was off and he did not repair it. Need to schedule another visit.

The technician was a problem solver, and kept going until he found and fixed everything wrong with our lawn tractor that has a very hard life. So appreciate the great service.