Flint, MI repair reviews

Nice and friendly guy, fast service

We used them Thursday did a good job

The Repair Man Was Here On Time, Repaired The Riding Lawnmower. And Right Now It Works Just Fine.

used them 1 year ago great service

I gave a good review only because of the technician who came. He was amazing, Very communicative and actually was fast, went above and beyond, as well as interacting with our animals which sometimes is annoying because you know the animals will always bark or go around them. He didn't care and was interacting with them which brought their stress level down! He was late but it would have been nice if sears could call to keep you updated. waiting 7am-4 pm all day when you had things you could have done in between would have been less frustrating, of course, apologized and was good it would have just been customer service to let us know..... NOW SEARS CUSTOMER SERVICE AGENT WHEN SETTING IT UP WAS RUDE AND FRUSTRATING... THEY GIVE YOU ALL THESE THINGS YOU HAVE TO DO BEFORE THEY COME OUT.... AS IF WE DIDN'T DO IT. I HAD TO WAIT 45 MIN ON PHONE TO GET THE CALL PLACED AND ARGUE WITH HER TO JUST SEND SOMEONE OUT...BECAUSE THEY HAVE TO TROUBLE SHOOT AND IF THEY DON'[T THEY WILL CHARGE US... I STILL COULD NOT SCHEDULE MY DISHWASHER BECAUSE I DIDN'T USE RINSE AID AND VINEGAR... THEN I HAVE TO CALL BACK TO SCHEDULE AND WAIT ANOTHER 45 MIN.... ANNOYING,

Repairman showed up and quickly set to work on the problem. He listened to my explanation of what was wrong and identified the broken wire. Replaced the carberater and was up and running in less than an hour.

Everything I expected and more

Will use them again.

Arrived on time. Completed repair efficiently. Very professional.