8827 Woodyard Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Microwave
After waiting months my microwave is finally fixed
Cheryl S, Clinton, MD
Courteous
Very Nice gentleman, he was very informative. He was also helpful.
Cynthia D, Clinton, MD
Great service
Cedric keep me advised of his service call and updated me on the time he would arrive. Very friendly and courteous attitude.
Robert J, Clinton, MD
Habib was awesome!
That is it, that is the whole post! No more words needed
Dee Kay, PG County
Thankful
Very satisfied and impressed with Mr. Abdul performance, his skills and knowledge.
Israel L, Clinton, MD
Great Tech
Hung was very quick and professional. Great job Sears and Team!
Jeffries H, Clinton, MD
Outstanding!
Cedric's service was very professional and polite. He called first thing in the morning the day of service to give me an estimated time of arrival. Then he called about 30-minutes before his actual time of arrival to give me an update. He was very conscientious about everything he did, from covering the counters and floor with protective cloth, to explaining everything as he did the repair. He even gave me some helpful tips on how to maximize the performance of my refrigerator before he left. Service with a smile, and definitely an experienced expert in the field. Thank you!
Martha T, Clinton, MD
Repaired Microwave
Received and was advised by A& E through several text messages of the rescheduling of the appointment date when all parts would arrived. Was sent by A&E stating Joseph was on his way and the approximately window time of arrival. Joseph arrived at my home along with Laymon overseeing the worked being performed by Joseph. Joseph inquired about the problem with the microwave, assessed problem, confirmed at a point of the repair problem with Laymon. Joseph repaired the problem and advise me of the status of the microwave upon completion. Very professional, courteous and pleasant repair service individuals.
Leontyne B, Clinton, MD
Do not recommend
Did not write up notes properly which has led to long delays in water heater replacement.
Micheal G, Clinton, MD
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on September 01, 2023
Dryer
Second technician that came out jus to replace a fuse that blowout twice. Clean the air duck made sure there was flow coming from the dryer to outside and it still don't work.
Derrick B, Clinton, MD
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 14, 2023
