15700 Emerald Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gail B
The Sears Rep was very professional and courteous as well as experienced.
Customer service response - Thank you for your positive feedback, Gail! We're glad to hear that our Sears representative was professional, courteous, and experienced.
Sears Home Services on May 22, 2025
John J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 19, 2025
Larry G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 15, 2025
Casey F
Very honest. In my case recommended new unit rather than overpaying for repair
Customer service response - Thank you for your positive feedback, Casey! We're glad to hear that our technician provided honest advice regarding your unit.
Sears Home Services on May 12, 2025
Gloria
Aaron, the Sears HVAC technician who serviced my appliance was professional, knowledgeable and respectful. Aaron got my AC running and told me of other services that I should do, to keep my HVAC system running properly.
Customer service response - Thank you for your positive feedback, Gloria! We're glad to hear that Aaron was professional, knowledgeable, and helped get your AC running while providing useful maintenance advice.
Sears Home Services on May 08, 2025
Myisha N
Issue was resolved quickly and it was explained what the problem was
Customer service response - Thank you for your positive feedback, Myisha! We're glad to hear that the issue was resolved quickly and clearly explained.
Sears Home Services on May 07, 2025
Jose V
The technician was very professional and nice. He got the job done. Great work!
Customer service response - Thank you for your positive feedback, Jose! We're glad to hear that our technician was professional and completed the job effectively.
Sears Home Services on May 05, 2025
Kayla A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 04, 2025
Lashunda A
As a subject matter expert, he explained what was wrong, answered all my questions, and guided me toward the appropriate solution. He also gave me insight regarding maintenance that will help in the future. He was very cordial and amicable. I am well pleased with the service I received today. A+ work.
Customer service response - Thank you for your positive feedback, Lashunda! We're glad to hear that our technician provided expert guidance, answered your questions, and offered helpful maintenance insights.
Sears Home Services on May 04, 2025
cornell M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 01, 2025
