Bowie, MD repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 304 Reviews
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The tech didn’t seem all that knowledgeable. He just did the minimum so he could collect $129 service fee. We have LG machines that are about two years old and yet he said parts weren’t available. He almost bragged that the same thing occurred at a different call of his just before is. Hog wash!Hello George, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Very knowledgeable repair manDear Bryan, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Many times I have used Sears and ALWAYS they are spot on. None other can even come close to their workThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Used them a week ago so glad I didThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The worse service I ever received. I got the run around, they don’t communicate well between staff. My tech never showed but accused me of not being home which was a lie. Because of this lie I had to wait another few days with no working fridge.Hi Chareva, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We would like to provide you with some assistance regarding the Refrigerators issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com .
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This call was for my annual maintenance on the Refrigerator/Freezer. Everything checked out fine.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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A wonderful personalityHI JESSE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I'm happy with the serviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Service was done and he was fastHI JOAN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Service Technician, Mike, was excellent. On time, knowledgeable, answering my questions and going beyond. I have an older furnace which does not use standard filters. Mike provided the exact measurements and the website I could access to find filters for my specific furnace. What I really liked is that he had a process to check my furnace which he followed to ensure the health of the furnace and safety of my home.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!