210 Andover St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stephen is great! Your phone service sucks!
The technition was great. I did have an appointment that no one showed up for and no one called me. The fact that you cannot talk to a human is absolutely horrible! The AI sucks and is not good customer service. Hire some humans!
Kristen W, Essex, MA
Satisfied with service
Jaime did an excellent job. Now the range gets hot and quickly and maintains its lower temperature.
Aida S, S Hamilton, MA
Kenmore refrigerator repair
This is my first time using Sears Home Services. I had a great overall experience. The technician was very thorough troubleshooting the issue with my refrigerator. He was very neat, meticulous and cleaned up afterwards. He explained the issue and was able to fix it same day. I will definitely use your service again. Highly recommend!
Julie O, North Reading, MA
Fix Washer
He was quick this second visit to fix a brand new washing machine purchased at Loews on labor day Did not need the boxes that were delivered So he returned them He said my 4 month old washer needed a belt and had one in the van and changed it out.
Anonymous, West Newbury
Very helpful, informative, and efficient
Steve did a great job. He explained everything well and solved the problems quickly.
Steve P, Salem, MA
Job done well
Guoxiong retested our washing machine to double check that the problem identified by the original technician was correct (which it was). He then expertly installed a defective part and placed the washing machine back in position. I was impressed with his knowledge and skill in repairing the machine.
David V, Topsfield, MA
Great
Very professional. He came to my home 3 times and fixed the problem
Mark H, Georgetown, MA
Dryer
Knowledgeable, professional, kept me informed , respectful of my home, friendly- thanks Jamie- great job!
R G, Gloucester, MA
NA
Stephen is so kind and sincere. He did a great job to fix my snowblower. Thanks Stephen.
Hung L, Beverly, MA
Service Review
Technician was thorough and courteous and the call was prompt and efficient.
Frank B, Peabody, MA
