Marlborough, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 136 Reviews
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The service representative was very pleasant and very professional. He found the problem with the dryer very quickly and then went on to do a very thorough check and cleaning to make sure that nothing else was wrong. Very impressed.
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We have had the worst possible experience with every department of sears. Not upholding a warranty repair, trying to charge $500 to fix a repair they made. Then ordering parts because well we need the fridge fixed and waited 7 weeks for a part to arrive that never showed up. Call center was very rude and not willing to “help”. Continually told to wait for part to arrive, or wait for an email from the parts Dept, neither of which ever happened. I will never buy another item from sears or it’s affiliates.Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future.
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My yearly check up. Went over everything with me. Good job
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Technician was rude as ever. This is fourth service in one year. How many more.? Let's see.Thank you for taking the time to let us know about this. We hate to see that you have had this kind of experience and would love the opportunity to take a look and see how we can help out. If you would please check your email for further information we will be able to take a look. We appreciate your business and look forward to assisting you with this matter
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This fellow was good, made sure everything was clean and work order. spent a fair amount of time with each item