Cambridge, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 367 Reviews
-
Man didn’t know what to do
-
Service man didn’t know what to do
-
This is no reflection on the service technician but this was the 4th visit for my initial problem. The troubleshooting with Sears Home Services personal has been a longer process than expected.
-
Very good. Very competent and helpful
-
Excellent.
-
Technician was great a communicating the problem. Once part received the following week, the repair was done fast. Technician deserved a five star; four star for waiting for the part.
-
My Rangers stil brokenWe regret to hear this, Johnny. We would be happy to look into this issue for you to see how we can help. Please look out for an email from our Care Team for further assistance. Thanks.
-
Both technicians were very knowledgable and polite. I was extremely pleased with them.
-
Although there was some issues making the appointment and having a timely appointment, once the repair person came, he was knowledgeable, pleasant and completed the repair quickly.
-
these are reasons I'm unhappy: 1. the price at the order was $69 for the dryer cleaning, but I was charged $99... 2. No explanations were available for the higher charge. 3. The bill was unclear. The technician didn't return my call 4. Customer service was unable to explain the situation when I called the next day. They offered me to call them again tomorrow.Hi Lev, thank you for taking the time to send us your feedback. We apologize for your repair experience and the charges not being explained.A member of our care team will contact you, via email, to assist you.