9701 Metcalf Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nice
Thank you for helpful information. Elisha was very nice and knowledgeable
Yevgeniy B, Overland Park, KS
Washer fixed
Thomas did a great job fixing our washer I give him a 10/10
Taylia J, Kansas City, MO
Great guy.
Tom was honest, knowledgeable and trustworthy. It was so refreshing to have an old school type repairman who arrives on time, knows exactly what he is doing, explains everything and gives us all of the options. Thank you Tom!
Janine J, Lansing, KS
Fixed the issue in 5 minutes
Great tech who fixed the issue in less than five minutes
John R, Overland Park, KS
Tom is the best!
Expert mechanic and repair technician. Tom diagnosed the problem and explained what needed to be done to resolve the issue. Got the job done quickly. Absolutely the best of the best. He has repaired my Craftsman lawn tractors for years. Big praise. Big thanks !
Joel F, Overland Park, KS
The service guy was GREAT
After dealing with the A1 I was not going to use Sears again, but the service guy that came out was wonderful!
Julia K, Lenexa, KS
Mike
Sam was great! Got after the problem and explained what he needed to do.
Mike P, Leavenworth, KS
Excellent!
Excellent, quick and friendly service! Thanks very, very much for your help!
Douglas A, Kansas City, MO
Dishwasher
Chingiz was very good and fast. Found the problem and fixed it in a workman like manner. Kudos to him However, the way Sears deals with customers is abominable. Your system of contacting the customer needs an overhaul. I spent over and hour going from one robot to another without getting the information I was after. I just wanted to know if my technician was coming in the AM or PM. An appointment scheduled from 8:00 AM to 5:00 PM is totally absurd. Your company knows in advance what number on the technicians call list the customer has been assigned. You have been in business long enough to determine an approximate time the customer is slotted, AM or PM.
Alexandra C, Leawood, KS
Very professional
The service rep was very professional and good at communicating the problem. He was able to diagnose and repair in a short time.
Ken L, Kansas City, KS
