Overland Park, KS repair reviews

Todd gave excellent service and fixed my lawn mower very well

He was confident and time-efficient.

I used them a few weeks back to repair an older dryer. The technician was knowledgeable, diagnosed and identified the issue, made the appropriate repairs, and made sure the dryer worked correctly before ending the service call. The technician explained the issue, repair and the charges thoroughly. The technician was excellent and the charge was appropriate and reasonable. I would definitely use them again.

1. Failed to show up on appointment scheduled for April 21 without even a call. 2. When I called, the person answered the phone lied. He told me the appointment is delayed from a.m. to p.m. for that day. No one showed up or even called. But I discovered later that it was already rescheduled for April 30; 9 days later. 3. I called on April 22 to plead for earlier dates. I was told April 30 was the best they can do. No one cared that my family will have to live for 9 more days, in addition to the 12 days we endured without fridge. Why should they? They are all in India! 4. The supervisor pacified me to give me priority if there is any cancellation. It didn't happen. 5. The technician should have taken the old compressor & return it to the manufacturer for failure analysis. He left it at my home. I called immediately on April 30. They said someone will come and pick it up. It is still here today (5/10).

Fixed in a jiffy

Service was great but the labor charges were excessive for the amount of time spent!!

Service was great, but the labor charges were excessive for the amount of time spent!!!

Technician was friendly

The technician was knowledgeable and friendly and did a great job.

Great service. Timely, professional and he was very knowledgeable. Thank you Robert