Merrillville, IN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 593 Reviews
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I have a warranty issued by my home inspector. It has certain requirements which I communicated to the technicians. I was assured those requirements would be met in my emails. I do not have the documents I need to be reimbursed for my expenses. That is clearly unacceptable from any service company.Dear Brian, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Communication between repair man and home owner was clear, educational , polite, you can tell repair man knows his job well.Thank you for sharing your great rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
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I'm not sure what the technician did. But when I requested for the dryer to be fixed I said that the dryer wasn't getting hot anymore. Not sure what the tech did but the dryer still isn't getting hot.Katherine, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Good serviceWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears Parts Direct!
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The technician Voltaire was a consummate professional. Very courteous. He answered all my questions with a thorough description. I am requesting that the always service my furnaceThank you for sharing your great rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
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Had a crastman snow blower that wasn't starting. The technician adjusted the cqberator and showed me a recommend gas to run in it so it wouldn't happen againDear Greg, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician was greatThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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This must be the 8th time they came out and fix my washer and not broke down again not even a wee. Not very happy.Margarita, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Been with Sears since 1976We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The technician was competent and patiently answered all of our questions.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.