Merrillville, IN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 577 Reviews
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Service guy was great. Communication was terrible, got the payment wrong, did not explain what comes with the agreement. Took 10 days to get service. It took the service man to explain first time use of the agreement. I took it for a year let's see what else comes.Dear Beverly, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The repair person arrived and was complaining about their back issues. I sympathize with their pain but the issue with my dishwasher was not resolved and I was charged $80 dollars for nothing.Dear Stevan, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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A month ago.Hi Brenda,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I have used them twice now for appliance repair. Both times they were great. Fixed the problem each time.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I had a very nice repairman come out the washer ran once as it should the minute he left the same error code showed on my LG washing machine- not happy. Then I am supposed to wait another week to get him back out here againHi Rita,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I am happy with the job Sears Technician Marshal did on August 4 2021. Airconditioner still working great.Hi James,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Your technician replaced what he thought was the problem, and after that the ice maker has completely stopped. I watched a YouTube video and diagnosed the problem.Dear Tim, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Knew exactly what the problem was when I described the situationThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I have been without my refrigerator for over a month Put yourself in my shoes it SUCKS!!!Dear Cindy, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Did as expecting in a timely way.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.