Merrillville, IN repair reviews

Great technician. Very professional and courteous.

Good job and nice person

We used them twice before & Sears was able to fix our frig. This time our service guy said he fixed the evaporator coil. Seemed more concerned with trying to remember how to upgrade sell their home protection plan. Anyway it didn't work & had to wait another 5 days for them to come back. Same guy admitted he sodered it wrong then fixed & doubled checked it...then it worked.

I called on Monday morning because I had no hot water. Called Sears Home Repair /Maintenance and they gave me an appointment for the same day! Repairman came about 2 hours later and fixed my water heater problem! GREAT service!

Always can rely on sears service

Trenton was very polite and helpful

price for service call was more than I was quoted about 15 dollars higher

Gentleman was very honest with the cost of the repair. Didn't pressure me into doing anything I wasn't comfortable with! Great customer service!

Arrived on time. No covers for his shoes like the previous repairman, and did not ask if he should take his shoes off. At first he seemed personable, then his mood changed and he became noticeably short and I overheard him taking a very irritable tone with my elderly mother. He seemed bothered. He never asked if we had any questions, I thanked him for the repair, wished him a good day, he never said anything just walked out of our house letting the door slam. I would prefer not to have this repair man in the future.

Highly disappointed...repair not done and still haven’t receive my refund.