Chicago Ridge, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 641 Reviews
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The refrigerator was fixed but I am rating lower because of other reasons, the service repair person asked to use the bathroom. We were not expecting them to stay in the bathroom for a long time running the water and the whole sink was filled with suds and my towel was soaked like they washed up. Also I had a cup and I think they drank out of it. Why are they doing this during Covid?Dear Robert, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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This refrigerator has been nothing but trouble from day one.Jeanette, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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All went as expectedHI CARLA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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No one came out. There was no appointment made. I want a certified Sears Veteran who knows what a refrigerator/Freezer function is.HI RANDI ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist as per records we see tat service is on 2/2/2021 we request you to please wait for service so that tech will check and fix it for you.
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Kenmore Elite He3t showed F21 fault - slow drain. Serviceman ran diagnostic test on cell phone and concluded faulty control board. Said this part was no longer available and advised I buy new washer. I researched problem on-line. Not knowing a thing about washers, I cautiously removed back and top panels of washer, found and pulled a very clogged water level pressure switch air trap on bottom of drum. Cleaned it out and now my washer is running great!!! Definite waste of money!Dear Andrew, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Courteous and professionalDear Luevenia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service Man was really nice!Dear Ethel, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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I like having someone reliable to count on for my familyWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Prompt appointment, courteous and careful repair man. Many thanks!HI SALLY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Very happy with serviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.