Chicago Ridge, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 687 Reviews
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The tech came to service my boiler was prompt, thorough and informative.Thank you so much for this review! We are glad we were able to take care of you and meet your expectations. We will be sure to share this feedback with our team. Thank you for choosing Sears PartsDirect!
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IT WORKS GreatDear Lois, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I used the person and he diagnosed the problem right away and it was fixed that day.Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future. Thank you for choosing Sears PartsDirect!
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I used the person and he diagnosed the problem right away and it was fixed that day.Dear Samuel, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Absolutely no problem. Very courteous and seemingly thorough.Hi, we are so happy to hear about this experience! We strive to not only meet but exceed our member’s expectations! Thank you so much for allowing us the chance to serve you. Thank you for choosing Sears PartsDirect!
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My appointment was for a Thursday and he called me on Tuesday but I didn’t recognize the number. He was far when I checked my voicemail but he as he promised came back on Wednesday. THANKS!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I am very happy with the service man and the service he provided.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Glad I called when I did--service appt on same day vs having to wait several days or a week--p---the phone call process to make an appt could be significantly improved---too many phine #'s to have to call to get to the right dept to make a service/repair appt---this prcess needs much attention.Dear Jeroline, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Once you are in Sears system, it is very difficult to talk to a person for any concerns or even scheduling for a technician to come back to complete repair once your ordered parts have been delivered. All you get is the automated messages, which is not helpful at all. It continues to direct you to go online for whatever you are calling about. I eventually had the presence of mind to call from a different phone number to talk to a person and it worked. It shouldn't be that difficult.Dear Bright, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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arrived early and did a great job for usThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.