Chicago Ridge, IL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

1–10 of 50 Reviews
  1. He went to problem and fix right away

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    Was can’t up with his time
    CHICAGO, IL
    February 17, 2023
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Service on February 17, 2023
  2. Fridge check up

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    The air filter was not replaced during our annual maintenance check- nor were we offered to buy or order a water filter
    HODGKINS, IL
    January 31, 2023
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    Dear Jennifer, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    MSO Offline on January 31, 2023
  3. Dryer repair

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    Our service tech was very nice and explained everything
    BURBANK, IL
    January 29, 2023
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    Dear DIANE P, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    MSO Offline on January 30, 2023
  4. Great job yet very expensive

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    Technician did a great job
    CHICAGO, IL
    January 24, 2023
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    Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
    MSO OFFLINE on January 24, 2023
  5. Horrible experience

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    After having to reschedule this appointment multiple times and the horrible attention paid to my tech notes that i left on every appointment the technician that came made me pay an additional fee of 139.59 even after showing him the receipt showing that clearly stated i paid parts and labor and refused to do any work until after i paid his labor fee. I would like a call back from a manager as i have requested several times and a full refund on this poor experience
    CHICAGO, IL
    January 24, 2023
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    Kelly, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at {{insert email}} with your name, address, and phone number associated with your account. Thank you.
    MSO OFFLINE on January 24, 2023
  6. Good service

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    Showed up on time and fixed the freezer and cleaned the coils on the fridge. Did a great job
    OAK LAWN, IL
    January 23, 2023
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    MSO OFFLINE on January 24, 2023
  7. The technician did a very GOOD JOB

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    Well we haven’t had any snow so I can’t say anything hopefully it Will do it’s job when needed
    CHICAGO RIDGE, IL
    January 14, 2023
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    Dear john, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    MSO Offline on January 17, 2023
  8. Still not working

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    Technician came out and replaced a part and left but didn't stay to see if the washer he was working on was actually working. Still need a technician to fix my issue with my washer.
    CHICAGO, IL
    January 09, 2023
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    Dear Elizabeth, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address,and associated phone number. We look forward to hearing from you.
    MSO Offline on January 13, 2023
  9. I had never used them before

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    I am so pleased with the service
    7226 S.Honore St CHICAGO, IL 60636
    January 07, 2023
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    Dear Sharon, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    MSO Offline on January 12, 2023
  10. Micro wave oven

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    The technician was in my house 5 minutes. Said to expensive to repair. I was told price was $129.00 and was charged more. Not satisified at all.
    CHICAGO, IL
    December 02, 2022
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    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    Sears Home Services on December 16, 2022