Bloomingdale, IL repair reviews

Technician not able to answer question about how to change light bulb. Told me to look it up in manual.

I had the same service back in June...however the same problem appeared again for some reason, but I believe we have it solved this time! Thanks moocho.

This was a routine maintenance check. The technician arrived on time, was efficient and completed the procedure in a timely manner.

First service call on my 7 yr. old washer. Gentleman that came was professional and knowledgeable. Very happy with service!

The service man knew is job.He repaired the mower and tuned it up in 1/2 hour.

I was truly amazed. I have been a Sears repair customer for over 20 years. The 2 men who came were exceptional. They had to pull the wall ovens out to replace the fan. They brought a drop cloth to keep the floor clean. OMG. I have never had sears do that before. But best of all THEY FIXED IT!!!!!

The repair for this call went fine, repair guys was late but called to let us know that. However the after issues that happened were not ok. This repair needed to be completed so that we could sell our home and needed a copy of the receipt. It took over 5 calls to customer service to get it mailed to me and was told that it would take, 1-2 day, 24 hrs, a few min. doesn't seem like Customer Service knows what they are doing or they need a better process to get what is needed to the customer faster. Even the repairman was unable to get me what I needed. I will not be using Sear Repair again for services