Bloomingdale, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 233 Reviews
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We are always satisfied with the great service we receive from Sears At Home Service techs. They know their craft! They're friendly and answer our questions so we can understand what's going on. No fancy tech words!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Francisco has helped us before with our appliances. This time he went above and beyond. VERY happy with the service. Thank you, Francisco!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great service, timely, professional, repair complete!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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They charge obscene prices with no explanation for why.Dear Raj, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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This was a washing machine repair call. The technician that responded called to update his arrival time and then arrived when he said he would. He described what he was doing to troubleshoot the problem. He then showed me what the problem was, then told me what was necessary to fix it and how much it would cost. He was polite, respectful and professional in his dealings with me. I was very pleased with this repair experience.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tech said water was shut off however once opened water was liking all over my water heaterDear Erjon, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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So happy I called you folks.Dear Donald, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you
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The tech did not have a solution. Now i have to wait another 2 weeks for another tech. This is ridiculous. Need a replacement fridge. The kenmore fridge is defective.Dear Jomon, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Paid over $1000 to repair and did not repair my fridge. Installed USED parts. Waited another 2 weeks for appt to come back only for technician to cancel the appt. on the way over! Now it’s another 2 weeks for next appt? I’m forced to buy a new fridge. You are a horrible companyDear Julie, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Very happy with the serviceWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!