Bloomingdale, IL repair reviews

The Techs were very professional and efficient. However this survey is way too complicated. I won't respond to any more of them.

Able to come out quickly.

We have used Sears service for many years and have never been disappointed.

I scheduled m service in the morning and service was scheduled for that afternoon. The technician was here as promised.

I accept a 4 hour window for repair man to arrive, but even with a phone call explaining delays, an additional two and a half hours before he got here is not acceptable. The repair took about 40 minutes, and seems complete. The repairman was courteous and efficient, and fortunately he had the necessary part on his truck. He did a great job.

VERY, VERY expensive. $250 labor for 15 minutes work ?????

First call the tech lit the pilot on my 12 year old water heater, waited 10 minutes and left. It was out the next day and the second tech replaced the thermostat. That should have been a given. $240. Could have used that toward a new one. I had 7 days left on my warranty which at least paid for the part.

The work was fine but the service man was supposed to be at my home between 8 and 12 and didn't arrive until after1:30. The fact that he was going to be late was communicated to me earlier but would have been a problem if I hadn't planned to be home all day.

Took the time to explain maintenance etc to maintain my dishwasher...would have been nice to have be shown these by the installers

Called on a Monday and had appointment the next day.