Bloomingdale, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 164 Reviews
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Sears came to my house on 08/07/2019 because my freezer was not working correctly. Chartri L. fixed it right away and was so courteous, polite, and capable! He is such an excellent representative for Sears.
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Received appointment for that day. Since the heater was leaking, he had to escalate and send pictures to Texas. They approved replacement and the process proceeded easily from there.
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washer is not fixed and i have had to re-schedule another repair date.
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Installed either the wrong part of installed incorrectlyThank you, Member, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our repair service. We would like to see how we can help you with this matter. Please look out for and email from our Care team so they may further assist you.
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The ice maker was not fixed the first time they came
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The Techs were very professional and efficient. However this survey is way too complicated. I won't respond to any more of them.
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Able to come out quickly.
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We have used Sears service for many years and have never been disappointed.
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I scheduled m service in the morning and service was scheduled for that afternoon. The technician was here as promised.
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I accept a 4 hour window for repair man to arrive, but even with a phone call explaining delays, an additional two and a half hours before he got here is not acceptable. The repair took about 40 minutes, and seems complete. The repairman was courteous and efficient, and fortunately he had the necessary part on his truck. He did a great job.