Bloomingdale, IL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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  1. No one showed up

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    I had a no show
    LOMBARD, IL
    November 26, 2020
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    Hi Muhammed, We have checked our records in regards to Service Order # 41014759 and see that this service was requested for Reschedule. We request you to please contact Complete Garage Services Inc @ (847) 730-3322.
    CS Offline on November 27, 2020
  2. My dryer lives!

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    My dryer had several problems. Called for service. Tech came the next day with needed parts. Completed job in one visit.
    WINFIELD, IL
    October 31, 2020
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    Hi Les, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on October 31, 2020
  3. Very good service technician

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    Used them this week, very good service technician, though pricey!!
    GLEN ELLYN, IL
    October 30, 2020
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    Hi Paul, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on October 31, 2020
  4. little value, high price

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    Two of my grill burners would not light. The serviceman pushed the igniter multiple times and the burners inexplicably lit. No new parts, no adjustments just the advice I should get a wire brush and scrape the burners .He then informed me that the "system" added $20 to my service call because it was grill work. $119 for pushing the igniter.
    GLEN ELLYN, IL
    October 05, 2020
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    TIMOTHY F, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    CS Offline on October 06, 2020
  5. Disappointed

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    After my appointment was changed 4 times, after waiting for 4 months; NOTHING was done on my washer. The technician made notes for a repair but did not open it or even run diagnostics on it. I have now waited several weeks and there has been no further communication regarding a repair date/time. The technician left a mess in my kitchen after cleaning behind the fridge and was so rough when moving my fridge that items spilled and broke inside! I was VERY disappointed with the service visit. I had to sweep out and wash the floor behind my dryer as the technician would not do that once he moved it to clean the dryer.
    WEST CHICAGO, IL
    September 27, 2020
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    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS Offline on September 28, 2020
  6. Disappointed

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    After my appointment was changed 4 times, after waiting for 4 months; NOTHING was done on my washer. The technician made notes for a repair but did not open it or even run diagnostics on it. I have now waited several weeks and there has been no further communication regarding a repair date/time. The technician left a mess in my kitchen after cleaning behind the fridge and was so rough when moving my fridge that items spilled and broke inside! I was VERY disappointed with the service visit. I had to sweep out and wash the floor behind my dryer as the technician would not do that once he moved it to clean the dryer.
    WEST CHICAGO, IL
    September 27, 2020
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    Hello Catherine, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS OFFLINE on September 28, 2020
  7. Nothing changes

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    After my appointment was changed 4 times, after waiting for 4 months; NOTHING was done on my washer. The technician made notes for a repair but did not open it or even run diagnostics on it. I have now waited several weeks and there has been no further communication regarding a repair date/time. The technician left a mess in my kitchen after cleaning behind the fridge and was so rough when moving my fridge that items spilled and broke inside! I was VERY disappointed with the service visit. I had to sweep out and wash the floor behind my dryer as the technician would not do that once he moved it to clean the dryer.
    WEST CHICAGO, IL
    September 27, 2020
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    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS Offline on September 28, 2020
  8. Great service repair

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    Very pleased with service repair quick repair
    ADDISON, IL
    September 25, 2020
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    HI WILLIAM ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on September 26, 2020
  9. Great service

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    Came the same day and all repairs done in less than an hour.
    LOMBARD, IL
    September 24, 2020
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    Hi Alan, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on September 25, 2020
  10. good service

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    I use them all the time. I would recommend Sears services to all my friends
    GLENDALE HTS, IL
    September 17, 2020
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    HI ROSE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on September 17, 2020