Aurora, IL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

Sort by:
1–10 of 314 Reviews
  1. Very personable

    Overall rating

    see details
    The repairman recommended some excellent ideas regarding preventative maintenance.
    WARRENVILLE, IL
    January 15, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Ron is THE best!!!

    Overall rating

    see details
    Ron is so incredibly knowledgeable and friendly… He is a true asset to the Sears team!!!
    NAPERVILLE, IL
    January 13, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Timely & efficient

    Overall rating

    see details
    I have an extended warranty on my dishwasher that is expiring later this year, so the visit was basically an inspection. No issues, everything was handled promptly and professionally.
    AURORA, IL
    January 02, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Reliable service!

    Overall rating

    see details
    Always good to know our appliances are up to spec!
    SAINT CHARLES, IL
    December 30, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. 2 week service

    Overall rating

    see details
    After call for service on Thursday a technician was next day in my house, than went out for parts and no shows again, but I received text and email, schedule for next visit is on Tuesday. On Tuesday I was waiting all day even received text and email technician is on the way to my home, he or they never show ups. On my phone call I was told technician is on the way and he will be at my home for about 15 min, he never show up. As soon as I finished the phone conversation the text message was on my phone, rescheduled for next visit will be on Thursday. Just to remind the outside temperature was about 20F. On Thursday the technicians were in my house, changed the control board, the furnace start to work. Monday again problem,the furnace doesn’t work. Fortunately next day the technician came, change the hot ignitor , furnace start working. “Put your self in my position, 2 weeks without heating” The review rate is for all circle of reparation.
    AURORA, IL
    December 22, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Overall rating

    see details
    December 21, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. Great support

    Overall rating

    see details
    Kris Bussey was great. I appreciate the comment on how long the dryer has lasted and what we can do to make sure that stays for a long time.
    AURORA, IL
    December 14, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Xtra Mile

    Overall rating

    see details
    Kris Bussey took the time to give us some tips on maximizing efficiency as well.
    AURORA, IL
    December 14, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Overall rating

    see details
    December 14, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. Informed and successful service

    Overall rating

    see details
    This was a visit to resolve broken electronics. Technician was on time and installed the part quickly. He clearly knew what he was doing.
    NAPERVILLE, IL
    December 12, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse