Aurora, IL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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1–10 of 379 Reviews
  1. Experienced technician.

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    Too expensive! i thought the $79 (five minute diagnosis of problem) should have been part of the $200 repair fee. To replace a $30 bracket part cost $310. Work accomplished in less than an hour...
    NAPERVILLE, IL
    December 02, 2019
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  2. Professional and helpful

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    My service technician was prompt, courteous and knowledgeable. Problem solved quickly and explanation will help me keep the furnace running efficiently.
    BOLINGBROOK, IL
    November 21, 2019
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  3. Great Service, Poor Scheduling

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    The actual service was great. However the scheduling system is poor. Supposed to come between 8:00AM-1:00PM. Arrived around 5:00PM. I understand there can be issues at some location but this issue has occurred a number of years in a row. Also was sent email that service person was on his way at around 2:20 PM. Not sure who sent this email as it was incorrect.
    NAPERVILLE, IL
    November 15, 2019
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  4. Great service from the repairman. Not so from the scheduling people.

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    Service person was very friendly, helpful and did a Great job in a timely manner!
    GENEVA, IL
    November 14, 2019
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  5. still no dishwasher

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    My Husband was told we would be called with information on the replacement of our un0repairable dishwasher that has a maintence contract. Have not heard a word.
    NAPERVILLE, IL
    November 14, 2019
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  6. Quick fix

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    Replaced parts needed right away!
    BIG ROCK, IL
    November 09, 2019
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  7. excellent

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    both the technician were very good
    NAPERVILLE, IL
    November 08, 2019
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  8. very good technician

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    technician went out of the way to explain me regarding the dryer
    NAPERVILLE, IL
    November 08, 2019
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  9. Great service

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    Dave our technician did a great job
    GENEVA, IL
    November 05, 2019
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  10. Excellent service and very informative

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    Although no problem was found, the visit was of value.
    MONTGOMERY, IL
    November 01, 2019
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