Kaneohe, HI repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

1–10 of 50 Reviews
  1. Great service!

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    I used them a week ago and im so happy I did
    HONOLULU, HI
    February 13, 2023
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    Dear Member, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    MSO Offline on February 15, 2023
  2. Outstanding Service

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    The Sears technician arrived on time, assessed the problem area, explained what he was going to do, and repaired the washing machine.
    HONOLULU, HI
    February 13, 2023
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    Dear Clark, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    MSO Offline on February 13, 2023
  3. Yes it was service with a warm smile.

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    Always happy with the service!
    WAIMANALO, HI
    February 10, 2023
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    Dear Teddy, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    MSO OFFLINE on February 10, 2023
  4. Confidence Restored

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    Gas dryer, Kenmore, getting fussy, would not start. (like me) The start button was stuck. Derrick unstuck it and checked everything else about the dryer. He cautioned us about being "gentle" about pushing it. Good warning to be careful.
    HONOLULU, HI
    January 27, 2023
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    Dear Patricia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    MSO Offline on January 27, 2023
  5. Thoughtful Service

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    Getting older, washing machine and me. Derrick did a thorough check on our washing machine which gave us confidence.
    HONOLULU, HI
    January 27, 2023
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    dear patricia, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    MSO Offline on January 27, 2023
    Dear Patricia,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS offline on January 27, 2023
  6. Prompt and Professional

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    They were very responsive to my needs, ordered parts and conducted repairs in a timely manner.
    HONOLULU, HI
    January 23, 2023
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    Dear Derrick, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    MSO Offline on January 24, 2023
  7. Great Service

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    Excellent service, on time and efficient work, very professional work and timely.
    KANEOHE, HI
    January 14, 2023
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Service on January 14, 2023
  8. Good service but hard to get a copy of my bill

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    Technician was very good. I paid the bill via my phone buy did not get a copy of my paid bill. I just spent nearly an hour on the phone, passed to 3 different people, to be told I’ll get a copy emailed to me in three days!
    KAAAWA, HI
    January 02, 2023
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    Hi there! We are so happy to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
    Sears Home Services on January 06, 2023
  9. Prompt and Efficient Service!

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    I have been using the washer ever since it was serviced and the rinse cycle has been running smoothly. Also thank you for cleaning the dryer.
    HONOLULU, HI
    December 21, 2022
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
    Sears Home Services on December 26, 2022
  10. Dryer repair

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    Following a new drum replacement on Dec 12, a video from my management company still shows a loud thumping happening, much like before the drum replacement. I need to schedule a call back from your technician please.
    PRINCEVILLE, HI
    December 16, 2022
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    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{HomeServiceReviews@transformco.com}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    Sears Home Services on December 16, 2022