Duluth, GA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 270 Reviews
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The tech never showed up. He called to let me know he would be here and never showed.Hi Maria, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Great, knowledgeable service that was quick and efficient.Hello Adam, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Technicians are not good they don’t tell the truth. It took from September 2nd to end of November to order the right gasket. They just come and look and do not order anything and if they do is the wrong part. One technician I got was very rude. I ask for tech to call before the arrive but they just show up and ring the doorbell.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The technician only lasted 1 hour the do maintenance to three appliances ??? Really ??? I have not received yet a summary of the servicesHi Marcial, We have checked our records in regards to Service Order # 43154129 and see that Service was completed by out technician stating PM CHECK OK. We would like to provide you with some assistance regarding the Refrigerators issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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I did not receive a summary of the services performed in any of the three appliancesHI MARCIAL ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The guys did a great job.HI GEORGE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Tech Squad was great but the fact sears made them come out again was rediculous . This is after the last two times they were out and reported that the unit needed to be replaced it was unfixable and they had replaced all the appropriate parts. Four months of this back and forth because sears does not want to honor the warranty be replacedALEXANDER B, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I felt that the technician that serviced my older dryer did an excellent job.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Very happy with the technician that serviced my range.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Freezer will not freeze anything. Will not make ice.HI RUSSELL ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.