Duluth, GA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 238 Reviews
-
My part came in quickly and the young who installed the ice maker new what he was doing. Great workmanship
-
The repair was completed after 2 visits. Refrigerator seems to be cooling efficiently.
-
Cost: RIDICULOUS! Service: delay on part slowed things down a little but tech was courteous, timely, and efficient.
-
I used them three days ago
-
It was hard waiting 10 days to receive part, but the serviceman, Alberto, was excellent.
-
The tech could not find any problem.
-
My service man came after hours and was quick and efficient. This was the 3rd part (timer) my dryer took to get one that worked and turned off the dryer. Elvis did not give up.!!!Now my dryer works fine again.
-
It’s been over 6 weeks and 5 technician visits and Sears hasn’t been able to repair the refrigerator. This is the worst customer serviceWe apologize for the multiple visits in attempting to repair your refrigerator. We have sent you separately an email requesting additional information
-
Technician arrived late outside the given time window and was a bit inpatient to diagnose problem with washer. So, we had paid $79 for nothing...Thank you for taking the time to bring this to our attention! We would love the opportunity to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
-
I had to wait 6 1/2 hours for the tech to show up no calls that he will be late and they charged me full price just to check that everything was okay. Sears needs to improve their system, I try to give Sears a chance because its a dying company, and old for time sake, but never again.We're sorry that the tech was late and did not communicate that to you. We have sent you a separate email requesting additional information.