Alpharetta, GA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 320 Reviews
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Window was 8-12, came at 12:30, no notice given.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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Thorough and informative
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Unit fixed but I took off a whole day for technical to show up. YOUR PEOPLE ARE OVER WORKED...CORPORATE GREED. I CALLED AT 3PM AND GOT FIXED 36 HOURS LATER....WAT TO LONG!!!!!
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My repair wasn’t worth the time. They send me someone who could barely speak English and my dryer still wasn’t repaired, because; he didn’t have a clue.Dear Kimberly, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Daniel did a wonderful job! He was knowledgeable, courteous, and addressed our problem in a timely manner.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I was very happy with the prompt response to our call (same day!!)and the friendly, professional manner the repair was carried out. The Best! Very impressed! Prime example of how it should be done.Dear Edward, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician ordered parts for the refrigerator...so service could be performed on June 8th...parts never came...technician never came...said would not come back until parts arrive...it has been over a month...no parts...still have a refrigerator that does not work...it’s under warranty...but no help as of now.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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they came out once with the wrong part. Then they came out again to fix it. Now my washing machine is leaking all over the floor it is worse than everHI CHRIS,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Dishwasher seems to be working.Dear Kerrie, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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My delivery appt window was 8-12. They arrived at 8 and were friendly and helpful.Hi Alicia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!