Alpharetta, GA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 266 Reviews
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Repair was made after 2 visits! All techs seemed confused and wanted to collect payment even tho payment was already made prior! Left a huge mess after repair!We apologize for the confusion of the techs leaving a mess after the repair. Thank you for your feedback. We appreciate your business and will forward your comments to the appropriate team.
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We have had four technicians come to our home to try to repair this refrigerator and the refrigerator Is still not workingWe're sorry that your refrigerator still isn't working. We have sent you a separate email requesting additional information.
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I needed a complicated repair and was very satisfied with the service.
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My service was completed well
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excellent fast service
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The technician did an excellent job -
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My refrigerator has been worked on numerous times within the last 12 months. They've done everything in the book and the last visit, they actually did nothing. They took pictures and sent them to Samsung and said THEY determine the outcome of the agreement, which is NOT what is in the MPA. Numerous techs have commented that the issue (freezer freezing over) will never get fixed since it is a design flaw. My MPA still will not replace it. What a SHAM and waste of money.Hi! We're sorry that you've had issues getting your refrigerator repaired. We have sent you an email separately requesting additional information. Thanks
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This was our annual maintenance check. it went smoothly and the technician advised s to what to do next. well done. Your incompetent phone survey has failed again. They call, we answer, they disconnect. Last service they did that six times. Your technicians are great; your phone survey provider should try a new line of work.
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Work was done and solved my problem, but didn't get a receipt.