Alpharetta, GA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 314 Reviews
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Technician ordered parts for the refrigerator...so service could be performed on June 8th...parts never came...technician never came...said would not come back until parts arrive...it has been over a month...no parts...still have a refrigerator that does not work...it’s under warranty...but no help as of now.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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they came out once with the wrong part. Then they came out again to fix it. Now my washing machine is leaking all over the floor it is worse than everHI CHRIS,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Dishwasher seems to be working.Dear Kerrie, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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My delivery appt window was 8-12. They arrived at 8 and were friendly and helpful.Hi Alicia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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wait 2 days for techDear LLOYD K , We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservices@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I paid over $400 for a dishwasher repair in October. It is now December and it is still not fixed. The part was backordered for a month and when it came it was the wrong part. Had to be re-ordered. Still waiting! I will never ever ever ever use you again. When I called for help i was handed all over the company. AGAIN TERRIBLE!Hi Delores, We have checked our records in regards to Service Order # 43162518 and see that Parts have been arrived. We request you to please contact our Repair solutions team @ 1800-665-2127 in regards to the Service.
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Arrived on time and completed the work.Hi Calvin, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Arrived on time and completed the job didn’t waste any time.HI CALVIN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Service Tech arrived on time and did what needed to be done.Hi Calvin, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Sears Warranty services are great !!!Hi CAESAR, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!