Orange Park, FL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 338 Reviews
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Technician did not fix my problem. Came back a second time and problem still wasn’t fixedWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Went out of his way to fix our washing machineHI MARY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The part was not good. Was unable to solve the problemHello Virginia, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We request you contact PABA Protection Agreement Benefits Administration at 800-927-7836 to claim the replacement for Service Order # 7435-42171793 and the Hours of Operation: Mon-Fri 8am-6pm CST / Sun & Sat Closed.
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Good job Although this time was just a preventative maintenanceHi Wayne, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician diagnosed the problem on October 26 but I have yet to receive an estimate for repairs and my refrigerator is still not working. I have called the service department requesting the estimate twice to be emailed to me and have received nothing. I am very disappointed in the lack of service. Had I not already spent the money for the service I would definitely go elsewhere.Hi LEECIA, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Our washer and dryer are doing their jobs again because the excellent serviceman who came to our rescue did his.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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They where able to come out the day I called and had the parts to repair my dryerHello Odeen, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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It doesn't matter how great the service technician is when the repair bill is too high. Very disappointing.HI An ,thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The tech was good The price to me is outrageous! Between the price of the part and the tax being only 85.00, the labor for 1 hour was 287.00! A total cost of 367.00! I dont know of another company with such labor costs!Hello Patricia, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Very happyThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!