3100 Sw College Rd Ste 300 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer breakdown
Kyle was professional from beginning to end. Was able to diagnose and fix the problems in a timely manner. Cleaned up, and offered advice for making the dryer run efficiently. Good person. Good job. Deserves a raise!
Dennis W, Hernando, FL
Great home warranty service
We have a poorly made LG refrigerator that has had, now the 4th, AHS warranty service call over the 3 years living in our home. All 4 have been Sears (i actually called and asked for sears this time). Enrique today, and the other techs in the past 3 years have been superb at what they do. They work efficiently enough that there is to no reason yet to buy a new, very expensive replacement.
Gadir C, Ocala, FL
MuttRanch | Dryer | Repair
It took a few appointment reschedules on Sears side - Kyle repaired dryer on 1st visit - Kyle diagnosed washer on 1st visit - Kyle and team are working on parts research for washer - TBD for washer repair etc - We lost a lot of time away from work due to rescheduling by Sears - Spent way too much time feeding laundromat machines money etc
Dale M, Morriston, FL
6 week repair
Chris is excellent, however your customer service call center is poor. they are difficult to work with and hard to understand.
Rick O, Ocala, FL
Friendly and Knowledgeable
Chris was a the best technician I have had for any service. He was very friendly and knowledgeable about our fridge. He provided multiple options of repair, and was not pushy as if commissioned for the most expensive option.
Brandon P, Ocala, FL
Excellent!
Easy to make appointment. Confirmation communication excellent. Technician arrived on time. Very knowledgeable. Gave us options of repair, replace. We chose to repair. Offered a warranty plan but we refused. John went the extra mile and cleaned the door and sides before reseating the stove. It was an amazing experience.
Susanne M, Dunnellon, FL
Refrigerator Repair
Chris was great! However your scheduling system is not! Why can't you let customers know if they will have an AM or PM appointment instead of just 8am-5pm? Your system indicated that my tech would be here in the AM but never updated it to let me know it would be late afternoon!
Ann R, Ocala, FL
Home repair (refrigerator)
John is knowledgeable and professional. Went beyond what was needed to be helpful. Would recommend him to anyone. Very pleased with his work.
Arden D, Dunnellon, FL
Whirlpool refrigerator
My technician was courteous and explained what he was doing so I understood.
Paul G, Ocala, FL
Fast Service
He was very professional and knowledgeable. The turn around to get the parts in and fixed was the best.
Brett D, Ocala, FL
