Ocala, FL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 495 Reviews
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The technician was thorough, polite, and knew what he was doing. He was patient and explained things thoroughly when I asked him questions.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Have not had time to check that leak has not come back but do not expect problem. Service tech seemed professional & knowledgeable.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Used this service for over 4 years..they have never let me down.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing SearsPartsDirect for your part needs!
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The technician had to come twice and still the problem is not fixed. I paid $647 for a new compressor and my refrigerator is at 56 degrees and I have had to throw out all food. I have tried to contact Sears management but no one will return my calls. You people just don't care.Dear Gerald, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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service tech was outstandingThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Was late getting here which happens with busy schedule but excellent service fixing frigDear Ricky, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
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We are trying to prevent a sudden death of our fridge. Sadly tech did not come with a crystal ball or magic wand.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I need a refund, the guy came for ten minutes and looked around. Said everything was fine, charged me and left. My fridge is still brokenWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I used them a few days ago and they fixed my problem.Dear Richard, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Knowledgeable and helpfulDear Vicki, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!