Dover, DE repair reviews

Quick service with 1st phone call. Waited 2 weeks for parts. After repair fridge doesn’t work. Waiting over 2 weeks for someone to come again. Not happy.

Completely satisfied with repair of air conditioner. Thank you.

no issues, happy

He was courteous and he knew what he was doing.

The repairman was efficient, friendly, and I highly recommend him.

After waiting two days with no refrigerator, the technician came and did quite a bit of work. He told us to wait .24 hours amd check refrigerator then. Not working correctly. Now waiting another week. This is not acceptable service.

I had to wait a week before my appointment. After repairman left my washer failed on first load. I called back right away and was told they’d try to get someone back. Had to call the next day and they told me I’d have to wait another week for return visit. I booked it but asked for a supervisor to call me. Still waiting.

Still having same problem. Dryer does not dry clothes

Very difficult communicating with Sears on the phone. Operators with foreign accent very difficult to understand. No problem with service technicians.

I am very disappointed with sears at this time. I am not going to renew in the fall. I would like someone to call me ASAP