1000 Dover Mall Reviews

Read reviews from customers who used our services at 1000 Dover Mall


Total reviews

619


Average Rating

4.8/5

Refrigerator
May 21, 2026
Overall rating

Excellent Work and Very Experienced Worker.. PS Friendly and Present..

Kimberly S,

Smyrna, DE
Great Experience
May 14, 2026
Overall rating

We were very pleased with the service call provided by Russell and the fact that he personally called to let us know he'd be arriving shortly. He was respectful of our instructions for parking and entered our home wearing booties. We appreciated his knowledge of the units and giving us information that would help keep the units operating more smoothly and efficiently. He had a very pleasant demeanor, too!

William Z,

Ridgely, MD
Washing machine repair
May 14, 2026
Overall rating

Eric was very professional. He explained what he doing and answered all my questions.He was very knowledgeable and worked hard to repair my washer

Ruby M,

Dover, DE
Refrigerator icemaker
May 12, 2026
Overall rating

He knew his job very well. He came and knocked it out for us. Now we have ice. He's a great guy very professional. Explain to me what was going on with the refrigerator. I would recommend him to everybody.

Stanton S,

Felton, DE
Exceptional
May 07, 2026
Overall rating

I was very surprised and happy when I was able to book an appt for he next day. But more so when your technician ERIC showed up n time and diagnosed the due. He ordered the part and it arrived in two days AND then he came back the next day. Stove working beautifully now. Sears you're doing something right. The service you provided from start to finish was EXCEPTIONAL!!! The tech was great. He claimed everything and took time n diagnosing the problem. He knew his stuff and worked quickly and was helpful in assisting us. Thank you Eric for all your help.

Athena V,

Milford, DE
Wonderful experience
April 28, 2026
Overall rating

Shakil was wonderful to work with. He was thorough, respectful and very knowledgeable! He showed me the issue and gave future hints to. Keep our dryer running good !

Nicole G,

Warwick, MD
Return
April 27, 2026
Overall rating

Russell was able to correct problem with door that occurred after door and kick panel where removed to replace drain pump in original call.

Raymond R,

Magnolia, DE
Tony was assigned service tech.
April 25, 2026
Overall rating

Tony did an amazing job. We appreciate his fast and thorough assistance.

Robert V,

Milford, DE
Refrigerator repair serviceman
April 23, 2026
Overall rating

Was on time, polite and knowledgeable. Protected my counters and put back my freezer items.

Judith D,

Dover, DE
5 stars
April 20, 2026
Overall rating

Exceptional, and friendly, professional and great with time management in doing the repair.

Norman M,

Magnolia, DE