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1000 Dover Mall Reviews

Read reviews from customers who used our services at 1000 Dover Mall

Total reviews

619

Average Rating

4.8/5

Refrigerator repair
June 19, 2026
Overall rating

Agent was on time , very knowledgeable, explained what was going on, cleaned up when he was done, explained the charges to me,

Joan S,

Smyrna, DE
Abdulai Bah(Samsung washer);
June 18, 2026
Overall rating

Paul is a good person with experience, unfortunately he is working for a BAD company who doesn't care for their customers, you can't even talk to a live representative , I will never recommend SEARS to anyone, they make schedules that they can't keep! SAD!!!!!!!

Abdulai B,

Smyrna, DE
Washer
June 17, 2026
Overall rating

Excellent Work And Very nice Employee..I would Recommend There Services...😇

Kimberly S,

Smyrna, DE
Great repairman!
June 16, 2026
Overall rating

Barry is a wonderful repairman. Gets right down to business and works quietly. When all is done, he explains what he did and why.

Kathleen B,

Dover, DE
Fantastic!
June 15, 2026
Overall rating

Jason was kind, knowledgeable and quick to identify the issue with our dishwasher. His solution worked flawlessly and we will continue to rely on Sears Home Services in the future. Thanks!

Stephanie G,

Greenwood, DE
repair of electric dryer
June 10, 2026
Overall rating

Russell was professional and thorough in performing the requested repair of our dryer.

Mary H,

Magnolia, DE
Thanks Nik
May 30, 2026
Overall rating

Efficient, knowledgeable, and professional. Pleasant and answered every question, explaining as he addressed the issue with the washer.

Charles K,

Townsend, DE
Item stuck in Garbage Disposal, Russell to the rescue
May 29, 2026
Overall rating

Russell was prompt, called before he showed up to ensure we were available during the estimated time of his arrival, is friendly and extremely informative. We were happy to have Russell be the person to service our garbage disposal which had the tip of a baking item stuck inside of it for over 10 months. Previous appointments were cancelled and missed due to our schedules, but the stars aligned and we met Russell. He is very professional, quick to carry out the service and we hope that if we have another repair that he would be to the rescue again. Thanks Russell!

Samantha B,

Magnolia, DE
Great service
May 28, 2026
Overall rating

Barry was prompt, very knowledgeable. He fixed the refrigerator problem

Pat F,

Milford, DE
Experience
May 27, 2026
Overall rating

Rich Made quick work of the problem and advised us what to do if the problem recurred

John R,

Greenwood, DE