Centennial, CO repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 331 Reviews
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Well, we had an intake valve go out, had to have that replaced but had to wait 2 weeks for a part and 2 more weeks to have it installed. They repaired it and it worked fine, but less than a week later the fuse for the heating element blew out. The repairman came to the house and found the issue and proceeded to do the repair without telling us the price in advance. He then informed us after that it was $270 for his labor of half an hour and $40 for the part. Again, all without asking us. All in all, we paid $600 total for the repairs, but was cheaper than having to buy and wait for a new one. Nobody makes a black front dishwasher that matches ours and we didn't want a stainless steel, which is all they make right now. We appreciate paying for expertise, but would have preferred to have been told that price up front and would have thought the first repairman would have noticed the fuse issue. Also, on the second repair, we got no phone call in advance. The appointment window as 8-5. Thankfully, we were home.
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James did a great job. We could not be happier.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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well done and very thorough unlike my previous washer service which was totally ineffective/superficialThank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
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Extremely happy with the repairsThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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James was professional and kind. He invested a lot of time to trouble shoot the problem. He was able to replace the broken part and then found the final issue; a wiring issue.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Randy did a great job!Dear Carter, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Moved my appointment to a sooner day and was very thorough with troubleshooting my refrigerator’s problem. The repair man was honest and did not try to push me towards a costly repair that may not last longer than 1-3 year. I ended up buying a new refrigerator that is only a few hundred more than the estimated repairs.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing SearsPartsDirect!
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didn't move refrig to check back unless I paid extra. I have never had to pay extra for any of the other check upsDear Melba, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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didn't check for water leaksDear Melba, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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would not have them backThank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.