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Great service but communication skills lacking
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
I had a window of 1-5 p.m. at 4:35 I called to make sure I was still on the list. The service representative arrived just after 5 p.m. Communication to let me know status would have been greatly appreciated.
SUSAN B,
DALY CITY, CA
December 05, 2019
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Gentleman was very polite, knowledgeable and helpful
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Thank you!!
SHARON L,
PACIFICA, CA
November 29, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
The scout come and see the dryer and do noting
He said that other. Technician will come back
To fix the current problem
WAIS our time since wen we requested the service we explain that it was a problem that it was reported before the new system from Sears is terrible.
JORGE C,
PACIFICA, CA
November 28, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
We purchased an LG dryer from Sears years ago. Our dryer wasn't drying and there was a small leak under the dryer. Jimmy our technician assured us that the dryer was fine but the
the vent needed cleaning and that was it! We paid the minimum service fee and the problem is resolved. We didn't have to purchase a new dryer. Thank you, Jimmy!
BOB E,
DALY CITY, CA
November 26, 2019
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Job well done & very good service!
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
He’s the best technician I ever had. Great job!
LYDIA S,
S SAN FRAN, CA
November 21, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Ditto good service
YOLANDA S,
S SAN FRAN, CA
November 19, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Great service
LYDIA S,
S SAN FRAN, CA
November 08, 2019
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Knowledgeable courteous efficient staff
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Excellent service
SUSAN C,
HILLSBOROUGH, CA
November 04, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Happy service for washer and dryer
CHAD B,
DALY CITY, CA
October 28, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
He was professional, I will use him again
JUDY P,
REDWOOD CITY, CA
October 14, 2019