Costa Mesa, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 782 Reviews
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I am a true sears fanThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very knowledgeable and thorough!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Leo, the Sears’ technician left my washer dirty, after he replaced the control panel. When I called him back regarding the mess he left behind, he stated that it wasn’t him because he had clean hands?..We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I had a great service man, very courteous, very knowledgeable !Dear Sandra, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Leo my service advisor was very communicative, knowledgeable & experiened in servicing treadmills, Covid considerate and friendly! Thank you!!Hi Kim, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Used Sears Authorized Service and could not have been happier. Both Fred and Khaled went above and beyond in repairing our fridge and we are grateful for all their help.Dear Scott, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service tech was extremely knowledgable and Professional. We were very happy !!Dear JACQUELYN, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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We purchased aDear Johndian, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business
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If I could give negative stars I would! My Dishwasher broke in October, OCTOBER! We have had scheduled multiple appointments for a service person to come to make the repairs I get an email to contact their ( lack of) service Department only to be told they have canceled our appointment because the parts aren't in. According to our service contract we should have had the appliance replace by now due to lack of parts. I have made multiple calls and been transferred to multiple people only to be on hold for 2 sometimes 3 hours and then finally give up. Sears is a horrible company when it comes to taking care of their service.Dear JOHN, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The washing machine was still dirty after he left.HI CHERISE ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.