Costa Mesa, CA repair reviews

The best technical support that I have from Sears

I was very pleased with service. Technician was professional and had necessary part on his truck.

We had water heater problem, under warranty. They came as soon as possible (called on Saturday and they came on Monday) and work done within time given. We were called before they came and best part, it was fixed and no cost.

Service technician was on-time, got the work finished promptly and professionally, and went out of his way to ensure that we were satisfied with the result. Highly satisfied with the result!

Very unfortunate that it would cost $1,000 to repair a 2.5 year old washer that cost half that. Tech was rude to the person we had let him in while my wife went to pick up our child from school. Demanded payment or threatened to leave even after he was told she would be right back.

Confusion on which appliances were to be serviced. Big mix up by the service department. Leo came in and straightened everything out and serviced all three appliances.,

Very quick & easy

Good service, nice person!

The technician that came out on this third home visit was very thorough in diagnosing the cause of the problem. The previous technician thought it was just burned out bulb in freezer door. Turned out it was a broken wire at the top of the refrigerator door. In addition he replace a sensor and leveled the refrigerator upon request. Works great now.

My third time writing here, and still no relevant response. What do you expect after doing nothing and only charging money? Read the previous messages.