Costa Mesa, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 891 Reviews
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Service men did good work and were good at explaining problems and solutions. Some parts orders and delivery issues delayed the final completion on the dryer, but it was usable during the wait so was of little consequence.Dear Steve, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Enrique was very thorough explaining the problem of my water heater and repairs the issue. He was a very good service man!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears .
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Carol was outstandingDear Virginia,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Great Service! Very thorough and good communication about the problems with appliances and what was needed to repair them.Dear Stephen,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I had a problem contacting the service to make an address correction. Your phone service does not allow you to talk to a live person.Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at HomeServiceReviews@transformco.com and we will be able to see how we can help out. Please reference this review in your message, thank you.
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Had a scheduling issue where they didn’t show or call the initial appointment. (Could be because a holiday or previous appointment took longer than expected) I was rescheduled 2 weeks later once they figured out they missed me. This one was on time, had the repairman call when in route and was polite a courteous in his repair.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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glad I called SearsWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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RAMON WAS ON TIME, ACTUALLY A LITTLE EARLY WHICH WAS WONDERFUL. DID THE MAINTENANCE ON MY WASHER AND DRYER IN A TIMELY MANNER. VERY NICE GENTLEMAN.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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On time & fixed washing machine quickly.We love 5-star ratings! Thanks for choosing Sears PartsDirect!
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I have used other services and have not been happy. With Sears I was able to get service people who showed up on time and solved my appliance problems. Thank you, GenetDear Genet, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!