Concord, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 269 Reviews
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thank you
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Technician did a great job. Repair completed.Dear Mary,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Anthony was great. Scheduling appointment very poor. Did not pass on important information to service guy Anthony.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Nice, friendly ,helpful adviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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EXCELLENT SERVICE AS USUALThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I use the annual check up feature to keep my water heater in top condition.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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well satisfiedThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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This was the second visit to install a new sump pump in my ductless Bosch stacked dryer. Two men came--one just held his phone and pecked on it, the other would not move the stack or work inside the closet. He also did not turn off the electricity until he was almost done. The dryer was not drying clothes and the error light was still lighting up. I would say this was a very unsatisfactory service visit AND two service men were clearly not needed Incidentally, they didn't show up until 12:30 pm even though the appointment window was from 8:00 am 'til noon. .Thank you,VIRGINIA , for taking the time to leave us your rating. We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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Very good tec.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!
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I was charged over $300 in labor when the technician spent perhaps only 30-45 minutes replacing the ice maker. That seemed completely out of line. I would like this labor charge reviewed by Sears."We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please write back to us HomeServiceReviews@ transformco.com."