Concord, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 184 Reviews
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Technician was very polite and explained what he needed to do
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Sears did it again! Everything went smoothly, quickly and highly efficient. Fantastic service all around and my service technician deserves a raise!!
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This is the second time I've had service on my refrigerator. April 26 was the first. The issue: freezing over in the back causing main compartment to stay at 60 degress. I fear the issue is not resolved. Repaiman's suggestions: 1) reduce the humidity in my home (it was 2 degrees into normal from dry), 2) reduce times opening fridge (I live here alone), 3) unplug fridge 1 day/month (really!). I called Samsung and discovered Sears is not authorized to repair refrigerators. The next time this happens we will be working out a better solution.Thank you for your feedback. We appreciate your business and will forward your comments to the appropriate team.
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Technician is knowledgeable to provide service
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Appreciated. Thank you.
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I needed a $10 part, which cost me $350 dollars. They charge $120 just to come out and then labor & parts on top of that. Unless it is a major repair, I would not recommend.Thank you for taking the time to leave us your feedback and rating. We thank you for your time and hope to assist you in the future.
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Proper parts had been preordered and installed quickly.
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just as promised, the ice maker works perfectly now!
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now I am a happy camper s my Dish washer is up an running
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He check the temperature and clean the bottom of the refrigerator.Thank you for taking the time to complete the review. We appreciate your feedback and your business.