5900 Sunrise Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer
He work really hard to fix my washer. Thank you
Debbie M, Carmichael, CA
Justice
Justice was very professional, and skilled at his job. He is probably one of your best technicians working for GE. He needs a pay raise. My Refer is running like a clock and freezing and running right for the first time in three months. Thanks.
Arlie L, Somerset, CA
Refrigerator repair
Very knowledgeable and very helpful
Sherry T, Citrus Hts, CA
Great Repair Service
The service provided by Keith was excellent. My only complaint would be that even though I sent a picture of the damaged part and the repair service had the model and serial number, he didn't come with the part. So he had to drive an hour away to get the part and come back which he did in the same day. Seems like this could've been more efficient by bringing the replacement part when he came the first time.
Jane A, El Dorado, CA
Great service
Found our problem in less than 5 minutes. Cleaned our drains and was very helpful
John B, Fair Oaks, CA
Great technician
Great technician. Very happy with the service. I would definitely hire him again.
Kambiz K, El Dorado Hls, CA
Excellent service provided by Conrad
I don't like to have to part with my money for service, but if I do I prefer it is done professionally by someone like Conrad. He was good with communications, completed the task in an acceptable timeframe, left his workspace cleaner than when he got here, and provided excellent tips that will help us increase the longevity of the replacement parts. Thank you!
Brent Y, Folsom, CA
Great Service Experience!
Mohammed was very thorough and courteous, and explained everything just the right amount without overexplaining! That being said, his support resources were severely lacking! First the coupon I had CLEARLY said it expired on 3/31/24 (and it is 3/8/24). His mobile work order would not accept it, saying it had expired 2/29/24. Second, my Clean and Maintain service for my fridge was entered (by your phone rep.) as a repair order, thus generating a different (higher) price. To his credit, Mohammed made it all work for me, including the discounts I was promised!
Alec K, Sacramento, CA
Excellent
Conrad is personable and friendly and professional. He is a icon to all.
Gloria P, Rancho Cordova, CA
Tecnician diagnosis
The technician was on time, courteous, and was able to diagnose the problem quickly.
Mark L, Carmichael, CA
