Phoenix, AZ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 202 Reviews
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Was happy with the service. S. BarnettThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician did a great job. My only complaint is that he asked for payment before he even arrived at the home to look at the job. I pay bills after the service is assessed and the cost of repair is provided.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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Good job thank youThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Starting with bad diagnosis. Pre-paid parts. Major part not needed for repair. Have not seen the credit for part and labor.we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us with your name, address, and phone number associated with your account. Thank you.
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Mel was awesome answered all questions and made sure the air conditioner was working before he left.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I am just happy my freezer could be repairedWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!
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Uggh.. they no showed twice. could not get a live person to talk to without going through a dozen options. when i did get a live person they were not helpful, would transfer. still waiting for a call from customer service. when the repairman finally showed up he fixed it quicklyDear Kate, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Most of all my products are SEARS. Great service. ThxThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician did not replace motor with the new one that was ordered by the previous technician. He told my wife that it was not needed, but said he fixed something else. He did not send a service report to my email so I don't know what repairs he made and why he didn't install the new motor.Dear Tom, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.Dear Tom, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Used them for a long time very pleaseThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.