Flagstaff, AZ repair reviews

Thank you for your service.

Dryer still not working and expensive service. Rep was more interested in selling monthly service plan than resolving the problem.

Dec 3. Tech came out, diagnosed problem, ordered parts. Dec 11. Tech came out, not all parts arrived, scheduled a week later, made sure parts were shipped. Dec. 17. Tech came out, not all parts arrived, made sure parts were shipped. Dec. 24. Cancelled appointment since no parts had arrived. Dec. 27. Cancelled appointment since no parts had arrived. Dec. 30. Parts arrived. Dec. 5. I wait at home all day, and appointment was cancelled because I wasn’t home. Which is a lie. I think tech went to wrong address. Dec. 6. Given a $70 credit for my inconvenience (after 6 transfers and 45 minutes on the phone). Dec. 7. Tech showed up and fixed problem in under an hour. I took 3 days off of work to be home for this business, and they have the worst communication. I’d have rather just bought a new washer. Way less headache.

Robert, cam about 3 weeks ago and checked our freezer. He ordered parts for the repair and came back and got it fixed.It is now working great and very satisfied with the repair.

Oven quit in middle of cooking Thanksgiving Dinner and has not worked since. Bummer! Repairman needs to come back.

I thought the technician did a great job fix the oven and was fast.

I used them a week ago and the gentleman did a good job.

The service was easy to schedule, the service person communicated about when he would arrive, he arrived on time, he was friendly and thorough.

Problem solved. a bit expensive for a re-set.

Technician was well knowledgeable of the work he performed. Friendly and work was completed in a timely manner. One minor issue, technician showed up almost 3 hours past the appointment, but his efficiency and knowledge made up for it. I'm glad tenant was happy her dryer was fixed.