Flagstaff, AZ repair reviews

Felt the technician was professional

My technician Mark is so helpful and knowledgeable and takes time to explain things clearly. I am very grateful for his excellent service!

Great service. Let me know his ETA.

Thank youfor explaining things clearly. Best technican ever.

Thank you for your service.

Dryer still not working and expensive service. Rep was more interested in selling monthly service plan than resolving the problem.

Dec 3. Tech came out, diagnosed problem, ordered parts. Dec 11. Tech came out, not all parts arrived, scheduled a week later, made sure parts were shipped. Dec. 17. Tech came out, not all parts arrived, made sure parts were shipped. Dec. 24. Cancelled appointment since no parts had arrived. Dec. 27. Cancelled appointment since no parts had arrived. Dec. 30. Parts arrived. Dec. 5. I wait at home all day, and appointment was cancelled because I wasn’t home. Which is a lie. I think tech went to wrong address. Dec. 6. Given a $70 credit for my inconvenience (after 6 transfers and 45 minutes on the phone). Dec. 7. Tech showed up and fixed problem in under an hour. I took 3 days off of work to be home for this business, and they have the worst communication. I’d have rather just bought a new washer. Way less headache.

Robert, cam about 3 weeks ago and checked our freezer. He ordered parts for the repair and came back and got it fixed.It is now working great and very satisfied with the repair.

Oven quit in middle of cooking Thanksgiving Dinner and has not worked since. Bummer! Repairman needs to come back.

I thought the technician did a great job fix the oven and was fast.