4800 N US Highway 89 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sears tech
John was a friendly and capable technician and we were glad the work was finally done. There were schedule issues where he was supposed to be here twice and was a no show, but I don't think that is in his power to change. Thanks John for saving me from the Laundromat!
Robin D, Rimrock, AZ
Very timely
Appreciated the promptness and timeliness of response. John was helpful with tips to aid in the resolution
Paul O, Munds Park, AZ
Microwave fix
John was nice and explained the issue and showed us the affected part. Really happy with the service
Nicole B, Prescott Valley, AZ
Great Service
Daniel was very professional and efficient. We so appreciate his help with our refrigerator.
Cindy W, Chino Valley, AZ
Great Service
Daniel was fast and personable. He waited a few minutes to make sure the part he replaced was working properly.
Gary W, Prescott, AZ
Wonserful Service
Daniel was on time, courteous, and ready to fix my fridge. He thoroughly checked the fridge out, and found the issue. He went further in his assessment of my fridge with the findings everything was in great condition!
Kris L, Prescott Valley, AZ
Robert is awesome!
Robert worked through our dishwasher problems and got it fixed! He was knowledgeable, professional and easy to get along with. Thanks Robert!
Valerie Q, Flagstaff, AZ
Owner
Robert provided exceptional service and was very courteous. He was extremely knowledgeable.
David A, Flagstaff, AZ
Robert is great but Sears is AWFUL!
Robert is an amazing professional:) He was sweet and knew exactly what he was doing. He always gave honest correct information. Sears however as a company is the absolute worst! No customer service, no accountability and complete dishonesty at every turn. So sorry Robert has to deal with such an awful establishment. They dragged out my dryer repair for over a month even though the parts were there within a week. Their lack of competency isn't the worst thing about them however. The worst part of dealing with Sears is the harassment. Almost every day I would receive text messages threatening to cancel my appointment unless I answered ridiculous questions about information Sears already had. Sears also wasted my time by scheduling and then immediately canceling over 7 different appointments with their useless texting system....truly unnecessary. I will never ever use Sears for anything, like ever again, ever! Sears is a deplorable company and that is exactly what my BBB claim will read!
Erin R, Munds Park, AZ
Excellent service
Robert provided excellent service of our dishwasher and was professional.
Thomas O, Flagstaff, AZ
