2918 20th Ave Suite 11 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Brianna G
They came out in a quick, timely manner. The technician was awesome and very knowledgeable and communicated everything with us!
Customer service response - Thankour for taking the time to leave such a positive review! We're thrilled to hear that you were satisfied with our prompt service and the expertise of our technician.
Sears Home Services on June 27, 2024
M B
Is there a ZERO available?? !! What technician and when??. We had an appointment today. NO ONE Showed up. Therefore I would rate this a ZERO. This IS NOT the first time this has happened !!!
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 23, 2024
Reiko W
Customer service response - A big thank you, Reiko, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Jim H
Customer service response - Thank you so much for the fantastic 5-star rating, Jim! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 03, 2024
Vanita B
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 15, 2024
Alvin F
Customer service response - A big thank you, Alvin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on January 17, 2024
terry K
He worked with my home warranty to get the problem resolved!
Cathy R
Very professional, courteous, friendly and conscientious of my home and his surroundings. Very knowledgeable about my particular issue.
Staci Y
Chris S
The tech never showed up I got this text because my claim was closed out. You can’t get a person in the phone. The automated service won’t let you enter in your claim number. So week 3 with no freezer here we go.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 27, 2024
