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2918 20th Ave Suite 11 Reviews
Read reviews from customers who used our services at 2918 20th Ave Suite 11
Total reviews
37
Average Rating
4.6/5
Very personable and extremely intelligent.
melissa C,
Customer service response - Thank you for your feedback, Melissa! We're glad to hear the technician was personable and extremely intelligent.
Sears Home Services on 1783157577679
Justin and David were the repairmen we met. They were nice and seemed to be doing a good job. The AI in trying to get in touch with Sears Home Services is RIDICULOUS. I can't recommend Sears due to the problems with AI. After 10 visits (yes 10) The temp in my refrigerator is 52. And AI is making it difficult for me to get the documentation I need. You said call. That has been the problem. I can't get in touch with a real person
Donnis T,
Customer service response - Thank you for your feedback, Donnis! We're glad to hear Justin and David were nice and seemed to do a good job, but we're sorry to hear about the difficulties with the AI system and your refrigerator. Please contact us directly so we can assist you further.
Sears Home Services on 1782406892904
He was timely and completed the repair efficiently.
Dana R,
Customer service response - Thank you for your feedback, Dana! We're glad to hear the repair was completed efficiently and on time.
Sears Home Services on 1779301934987
Technician was very knowledgeable, friendly & courteous. He throughly explained the issue & resolution, much appreciated.
DeeDee S,
Customer service response - Thank you for your feedback, DeeDee! We're glad to hear the technician was knowledgeable, friendly, and provided a thorough explanation of the issue and resolution.
Sears Home Services on 1779231232128
Very professional and competent. He was friendly as well.
Meagan C,
Customer service response - Thank you for your positive review, Meagan! We're glad to hear that you found our service professional, competent, and friendly.
Sears Home Services on 1767853912227
Nice experienced man and did a great job
Sharon H,
Customer service response - Thank you for the 5-star review, Sharon! We're glad to hear that you had a great experience with our technician.
Sears Home Services on 1767318585004
Justin was friendly, quick and informative.
Owen J,
Customer service response - Thank you for your positive review, Owen! We're glad to hear that Justin was friendly, quick, and informative during your service.
Sears Home Services on 1766974825206
Great guy - excellent service
Gary L,
Customer service response - Thank you for the 5-star review, Gary! We're glad to hear you received excellent service.
Sears Home Services on 1766371309562
Sherry I,
Alan was professional and patient with explaining what is going on with our refrigerator. Thank you!
Cody N,
Customer service response - Thank you for your positive review, Cody! We're glad to hear that Alan was professional and patient in explaining your refrigerator issues.
Sears Home Services on 1758761809910
Very professional experience. I liked all of the good communication leading up to the appointment and our technician, Eli, was very good.
Lee G,
Customer service response - Thank you for your positive review, Lee! We're glad to hear that you appreciated the communication and that Eli provided a professional experience.
Sears Home Services on 1753660456666
Very professional and knowledgeable
Stanley M,
Customer service response - Thank you for the 5-star review, Stanley! We're glad to hear you found our service professional and knowledgeable.
Sears Home Services on 1751502537928
Technician did a good job solving problem and tried to explain everything to me patiently.
Ruth S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1748478735215
Completed the task, unfortunately my washing machine was unable to be repaired for less than the cost of a new one.
Christopher S,
Customer service response - Thank you for your review, Christopher! We're glad the task was completed, even though the repair wasn't cost-effective compared to a new machine.
Sears Home Services on 1747962086898
The technician was great to work with and was very upfront with me about my repairs.
Randy B,
Customer service response - Thank you for your positive feedback, Randy! We're glad to hear that our technician was great to work with and transparent about your repairs.
Sears Home Services on 1746398593199
ricky T,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1742956414630
Twyla H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1742345918864
Denise B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1727922330392
Very professional and knowledgeable!
Jimmy P,
Customer service response - Thank you for the 5-star review! We're delighted to hear that you found our service professional and knowledgeable.
Sears Home Services on 1727237518513
Tech was knowledgeable regarding my Kenmore fringe, offered information to help it operate better.
Carolyn B,
Customer service response - Thank you for the 5-star review! We're delighted to hear that our technician provided valuable insights for your Kenmore fridge.
Sears Home Services on 1727145093816
Travis was very nice and arrived when he said he would. Good experience!
Cynthia F,
Customer service response - Thank you for your positive feedback, Cynthia! We're delighted to hear that Travis provided a timely and pleasant service experience.
Sears Home Services on 1725587251537
Friendly, knowledgeable, helpful! Kept me updated when near my home! Will use them again again and hope i get same repairman!
Elizabeth L,
Customer service response - Thank you for your positive review, Elizabeth! We're delighted to hear that our team was friendly, knowledgeable, and helpful during your service.
Sears Home Services on 1724209220083
Delores G,
Customer service response - Thank you so much for the fantastic 5-star rating, Delores! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1721211300341
07/30/24. Travis is an excellent technician. He's prompt and courteous. 5 star
gee M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719918946699
They came out in a quick, timely manner. The technician was awesome and very knowledgeable and communicated everything with us!
Brianna G,
Customer service response - Thankour for taking the time to leave such a positive review! We're thrilled to hear that you were satisfied with our prompt service and the expertise of our technician.
Sears Home Services on 1719549498017
