2918 20th Ave Suite 11 Reviews

Read reviews from customers who used our services at 2918 20th Ave Suite 11


Total reviews

37


Average Rating

4.6/5

July 04, 2026
Overall rating

Very personable and extremely intelligent.

melissa C,

Customer service response - Thank you for your feedback, Melissa! We're glad to hear the technician was personable and extremely intelligent.

Sears Home Services on 1783157577679

June 25, 2026
Overall rating

Justin and David were the repairmen we met. They were nice and seemed to be doing a good job. The AI in trying to get in touch with Sears Home Services is RIDICULOUS. I can't recommend Sears due to the problems with AI. After 10 visits (yes 10) The temp in my refrigerator is 52. And AI is making it difficult for me to get the documentation I need. You said call. That has been the problem. I can't get in touch with a real person

Donnis T,

Customer service response - Thank you for your feedback, Donnis! We're glad to hear Justin and David were nice and seemed to do a good job, but we're sorry to hear about the difficulties with the AI system and your refrigerator. Please contact us directly so we can assist you further.

Sears Home Services on 1782406892904

May 20, 2026
Overall rating

He was timely and completed the repair efficiently.

Dana R,

Customer service response - Thank you for your feedback, Dana! We're glad to hear the repair was completed efficiently and on time.

Sears Home Services on 1779301934987

May 19, 2026
Overall rating

Technician was very knowledgeable, friendly & courteous. He throughly explained the issue & resolution, much appreciated.

DeeDee S,

Customer service response - Thank you for your feedback, DeeDee! We're glad to hear the technician was knowledgeable, friendly, and provided a thorough explanation of the issue and resolution.

Sears Home Services on 1779231232128

January 08, 2026
Overall rating

Very professional and competent. He was friendly as well.

Meagan C,

Customer service response - Thank you for your positive review, Meagan! We're glad to hear that you found our service professional, competent, and friendly.

Sears Home Services on 1767853912227

January 01, 2026
Overall rating

Nice experienced man and did a great job

Sharon H,

Customer service response - Thank you for the 5-star review, Sharon! We're glad to hear that you had a great experience with our technician.

Sears Home Services on 1767318585004

December 28, 2025
Overall rating

Justin was friendly, quick and informative.

Owen J,

Customer service response - Thank you for your positive review, Owen! We're glad to hear that Justin was friendly, quick, and informative during your service.

Sears Home Services on 1766974825206

December 21, 2025
Overall rating

Great guy - excellent service

Gary L,

Customer service response - Thank you for the 5-star review, Gary! We're glad to hear you received excellent service.

Sears Home Services on 1766371309562

November 04, 2025
Overall rating

Sherry I,

September 25, 2025
Overall rating

Alan was professional and patient with explaining what is going on with our refrigerator. Thank you!

Cody N,

Customer service response - Thank you for your positive review, Cody! We're glad to hear that Alan was professional and patient in explaining your refrigerator issues.

Sears Home Services on 1758761809910

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