2918 20th Ave Suite 11 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Uncle A
$400 for a washer repair. It wouldn’t spin. Never will do business with them again.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on June 10, 2025
Chris S
The tech never showed up I got this text because my claim was closed out. You can’t get a person in the phone. The automated service won’t let you enter in your claim number. So week 3 with no freezer here we go.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 27, 2024
