2185 Reeves St. Reviews

Read reviews from customers who used our services at 2185 Reeves St.


Total reviews

141


Average Rating

4.6/5

January 24, 2024
Overall rating

Great jib. But, did nothing was wrong. I know there is but, can find without me backing something I guess and filming it

Terri R,

Customer service response - We appreciate your feedback and apologize if there was any inconvenience caused. We strive to provide exceptional service and will take your comments into consideration to improve our processes. Thank you for taking the time to leave a review.

Sears Home Services on 1706150145445

January 22, 2024
Overall rating

Eugene P,

Customer service response - A big thank you, Eugene, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1705911514890

February 08, 2024
Overall rating

Very good 👍

kayleen B,

Customer service response - Thank you for your positive review! We appreciate your feedback.

Sears Home Services on 1707381501595

January 25, 2024
Overall rating

The gentleman was very knowledgeable. We discussed repairs versus a new appliance, but I appreciated his expertise.

Glen O,

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was knowledgeable and helpful during your discussion about repairs versus a new appliance. We apologize if there was any negative sentiment in your review. Thank you again for your feedback.

Sears Home Services on 1706231898661

November 07, 2023
Overall rating

He was super nice and very accommodating. 10/10

Adam D,

December 21, 2023
Overall rating

Danny M,

November 14, 2023
Overall rating

The repairman was courteous, and skilled.

Delores L,

November 16, 2023
Overall rating

Julia H,

November 17, 2023
Overall rating

Friendly and knowledgeable, finished in a timely manner

Sandra F,

April 21, 2026
Overall rating

Kamron was polite and knowledgeable. He did the repairs in a timely manner and attempted to assist with a second issue. Would have been 5 star but his boss that came last time was a little more knowledgeable. It’s nothing that Kamron won’t improve over time. The service is way overpriced for the amount of time it takes to replace an ice maker. I watched and could probably do that myself now. It’s basically “plug and play”. I feel like the labor cost was worse than car repair labor! I know they had to come here which is out in the country but still for the amount of time it took it seems excessive. I will say their pricing was better than what the repair tech sent by Samsung quoted. I have a second issue with my water lines freezing. The only fix seems to be replacing the door which I don’t want to do. They gave me some possible fixes I will try and maybe that will save me some money.

Connie C,

Customer service response - Thank you for your feedback, Connie. We're glad Kamron was polite and knowledgeable, and we apologize for any concerns about pricing; we appreciate your understanding and hope the suggested fixes help with your water line issue.

Sears Home Services on 1776730199534

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