Roofing reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars
Sort by:
1631–1636 of 1636 Reviews

  1. Overall rating

    see details
    The sales person JoJo is really pleasure to work with. The roofing project did take a bad turn as the roofer didn't look after the weather and didn't protect the roof. As a result the home got flooded when it rained at night.
    Stockton, CA
    May 29, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to let us know about your recent experience. We hate to see that this has happened and would love the opportunity to look into this for you to see how we can help out. If you would please check your email for further information we can get things moving along. We appreciate your business and look forward to assisting you
    SHS Social on March 09, 2018

  2. Overall rating

    see details
    My Sales person was wonderful and he came when it was convenient for me and my husband. Amy the coordinator was great prior to the project and scheduling everything. I was very upset the day of the install as it started raining in the middle of the project in which I was promised that the roof would be tarped and it would not be finished till the wood dried out. Before I knew it and against my request the men quickly began to install the sealer and roofing and did not allow the roof to dry ou
    Ledgewood, NJ
    May 29, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to bring this to our attention Christina! While we are thrilled that you had a wonderful experience with your sales person we apologize for any inconvenience we may have caused you in this process. We appreciate your business and hope to assist you in the future.
    SHS Social on March 09, 2018

  3. Overall rating

    see details
    Met all expectations
    Staten Island, NY
    May 28, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
    SHS Social on March 09, 2018

  4. Overall rating

    see details
    Scheduling the roof project due to rain was understandable but it should not take 3 months from the date of the contract to start the job.
    Orange, CA
    May 28, 2017
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
    SHS Social on March 09, 2018

  5. Overall rating

    see details
    Overall I would give Sears a 75% satisfaction rating.
    Manhattan, KS
    May 28, 2017
    Was this review helpful to you? Yes · 0 | No · 1
    Report abuse
    Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
    SHS Social on March 09, 2018

  6. Overall rating

    see details
    There were a lot of problems getting the gutters installed after the roof was completed. My house weathered the biggest rain storms of the year without gutters---it took a month after the roof was completed. My husband is critically ill, and after the roof was installed Sear wanted to refund and not install gutters at all. My contract was for seamless gutters---I had no gutters at all as the old ones were removed. I was not in a position to start over and find contractors to do gutters---lik
    Pittsburgh, PA
    May 28, 2017
    Was this review helpful to you? Yes · 1 | No · 0
    Report abuse
    Hello James, I am sorry this has not been taken care of. I would like to see if there is a way for me to assist you. Please check your email for further support information. Thank you for your time. ^CS
    SHS Social Care on March 09, 2018