Roofing reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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1601–1610 of 1631 Reviews
  1. Overall rating

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    Great roof. The whole process was very professional. The roofers can and were done within the same day. The roof looks great and is working well so far. Only issue was the nails in the yard. I have found nearly 30-40 roofing nails scattered through the yard. I would suggest a magnet sweep before leaving. I have dogs who could step on them and would hate to see someone with kids get hurt. Thanks!!!
    Alexandria, VA
    June 17, 2017
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  2. Overall rating

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    Sears provides experienced Team for home improvement project, timely executed from the initial intake at the store to project completion.
    Keansburg, NJ
    June 17, 2017
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    Project coordinator and the sales person will not return my calls. I had to argue with the sales person, project coordinator and their supervisor on wheather my bay window was part of the contract. My skylights were installed without all the screws installed. I had to complain before they came back to install the rest of the screws. Also I had to argue with them before they provided me with handles to two of the skylights. When the shingles and the skylights were delivered, they were left i
    Jamestown, NC
    June 16, 2017
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    Hello there, I am so sorry to hear you have had such a bad experience with our services. However bringing this to our attention is how we learn and grow. Thank you for taking the time to submit a review. ^CS
    SHS Social Care on March 13, 2018
  4. Overall rating

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    Great job; will recommend roofing jobs to others in my community; Bill, the on site manager was especially professional !
    Springfield, VA
    June 15, 2017
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    It would've been nice to know when people were coming and what they were here for. I.e. the dumpsters delivered had we not been home they would've have put them in front of our garage with both our vehicles inside the garage.
    Rio Linda, CA
    June 14, 2017
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  6. Overall rating

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    The guys are amazing
    Tualatin, OR
    June 14, 2017
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  7. Overall rating

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    Years from now I will know for sure about the durability of the roof but so far so good. The team throughout the process was very professional and responsive to my questions. Thank you.
    Richmond, VA
    June 14, 2017
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    The salesperson and project manager were great generally. We were unhappy with the final pricing because it was more than anticipated, but they were great at finding options to make it work. Did not like the arguing and loud banter by the workers. It made me question of they knew what they were doing and rescheduling the same day was not acceptable. We moved our schedules around for that only to have been inconvenienced. All in all, definitely more pros than cons .
    CHICAGO, IL
    June 11, 2017
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    Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future.
    SHS Social on March 27, 2018
  9. Overall rating

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    The sales pitch is too long. Three to four hours? That's longer than it takes to buy a car.
    VAN NUYS, CA
    June 11, 2017
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    Thank you for taking the time to let us know about your recent service visit. We hate to see that you had a less than great experience and apologize for any inconvenience we may have caused you in this process. We value your feedback and will be forwarding it on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future- MN
    SHS Social on March 09, 2018
  10. Overall rating

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    Project still not finish, still waiting on the inspectors from Sears and the City Inspection. Your Inspector from Sears make me loose one day of work, set-up apt. with me waited all day and never showed up, call the project coordinator, he was not aware of the appt. no one new what was going on. This week someone called me again to set-up an other app. hopefully they will show-up tomorrow Saturday 6/10/1, very unprofessional company, I am very unhappy and unsatisfied waiting to complete the pr
    Baldwin Park, CA
    June 09, 2017
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    Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you.
    SHS Social on March 27, 2018