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4.1 out of 5 stars

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  1. Overall rating

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    The project is still not complete.
    North Plainfield, NJ
    October 21, 2017
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    Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you.
    SHS SOcial on March 13, 2018
  2. Overall rating

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    I was disappointed the holes left in my wall where the old tile was taken out. I will have to spend time fixing it before new tile can be put up.
    Vancouver, WA
    October 21, 2017
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    First installation horrible. Second installation satisfactory. Asked for compensation for inconvenience caused. We were offered $25 dollar gift card.
    Houston, TX
    October 21, 2017
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  4. Overall rating

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    Salesman sold idea of a great quality I'm not satisfied I'd like follow up to resolve my concerns now that the job is completed
    Yeadon, PA
    October 21, 2017
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    Hello there, I am sorry to hear you have had issues with the work done on your home. If you could please send an email to SHSHISocialCare@searshc.com with your Name, Number, and Address where the work was done I would be more than happy to see how we can assist you. Thank you for your time.^CS
    SHS Social Care on May 09, 2018
  5. Overall rating

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    Overall great experience but still waiting to hear back after inspector came and said inspection failed due to something not being sealed right
    Escondido, CA
    October 21, 2017
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  6. Overall rating

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    What happened to our whole-house warranty cd? Why was I not eligible for the $500 pff e-mail offer? Why is there no retiree discount available?
    Laplace, LA
    October 21, 2017
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  7. Overall rating

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    The guy who installed 4 windows at the back of our house did an excellent job. He was quick and very neat cleaning up when he finished.
    Oakland, CA
    October 21, 2017
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  8. Overall rating

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    October 21, 2017
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    Thank you for taking the time to bring this to our attention. We hate to see that you have had an experience like this and apologize for the inconvenience. We will be forwarding this information on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future.
    SHS Social on March 13, 2018
  9. Overall rating

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    Contractors were not given full details of project resulting in lack of coordinated efforts, also defective coil, resulted in multiple delays.
    ASHEBORO, NC
    October 21, 2017
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    Thank you for taking the time to bring this to our attention. We hate to see that you have had an experience like this and apologize for the inconvenience. We will be forwarding this information on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future.
    SHS Social on March 15, 2018
  10. Overall rating

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    The project is still not complete! I am still waiting for Sears to do a HERS TEST inspection and test before l can call for SB CITY sign off.
    Santa Barbara, CA
    October 20, 2017
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