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4.1 out of 5 stars

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12901–12910 of 14032 Reviews
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    July 05, 2017
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    My bathroom was started on Wednesday 6/21 and was supposed to be finished on Friday 6/23. They told me that my toilet and sink mistakenly went to Baltimore and they couldn't install them until Tuesday 6/27. They called me on Tuesday and said they couldn't come until Wednesday. One week to do a 2 1/2 day job. Also, I had to call them to remind them that it was almost 8 weeks since I had placed the order and then they were able to schedule me right away, almost like they forgot about me.
    Gaithersburg, MD
    July 05, 2017
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    Hello Patricia, Thank you for your valuable feed back we are always looking at what to improve on. I know our repair team will do there best to ensure a better experience in the future. Thank you for choosing Sears ^CS
    SHS Social Care on March 13, 2018
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    Thank you for everything
    Thornton, CO
    July 05, 2017
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    The initial installation went badly. Within 3 days we had to have the techs back out 2 times. Finally on the 3rd trip the tech knew what he was doing and fixed it correctly. I feel that the quality and knowledge of the installation crew and the 1st 2 trouble shooting techs were extremely lacking and we were quite disappointed. It is working fine now.
    Silver Spring, MD
    July 05, 2017
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    Thank you for taking the time to let us know about your recent service visit. We hate to see that you had a less than great experience and apologize for any inconvenience we may have caused you in this process. We value your feedback and will be forwarding it on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future- MN
    SHS Social on March 12, 2018
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    NEED MORE THAN ONE PERSON THE CREWS THAT SPEAK ENGLISH.AFTER THIS THE U S A
    Cottontown, TN
    July 05, 2017
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    Hello James, thank you for taking the time to submit a review. ^CS
    SHS Social Care on March 13, 2018
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    Many thanks to all
    Morrison, CO
    July 05, 2017
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    Excellent service
    Woodbridge, VA
    July 05, 2017
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    At that Day was very hot 107 god bless the guy working hard the all day, Sears products are the best I am always happy & satisfaction great job thanks God bless you.
    Santa Rosa, CA
    July 05, 2017
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    July 05, 2017
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    Hello Fang, Thank you for taking the time to rate our repair service. We look forward to working with you in the future and thank you for choosing Sears! ^CS
    SHS Social Care on March 13, 2018
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    Great looking job
    Independence, MO
    July 05, 2017
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