Kitchen reviews

All Reviews are from verified customers of Sears Home Services.
3.6 out of 5 stars

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431–440 of 447 Reviews
  1. Overall rating

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    I will not recommend Sears at all other than for appliances. My cabinets Still are quite right but I'm tired of dealing w/ Sears and I'm tired of adjusting my schedule to get your people here to get things done. I feel I paid way too much for the service and quality of product that I bought.
    Lima, OH
    June 21, 2017
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    Thank you for taking the time to let us know about your recent service visit. We hate to see that you had a less than great experience and apologize for any inconvenience we may have caused you in this process. We value your feedback and will be forwarding it on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future- MN
    SHS SOcial on March 09, 2018
  2. Overall rating

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    There are several things that I am not happy with. I will just list the main ones. 1) I don't remember saying I wanted a white sink. I thought it was going to be the same as the counters. Now I have a white sink and it is very difficult to keep clean with all the traffic in my house. 2) The counters have a bow to them. I (my contractor) has to shim at the dish washer. The other counter I can not shim to fix. I hope over time they do not break from the stress. 3) The install of t
    Xenia, OH
    June 20, 2017
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    Hello there, I am sorry to hear you have had issues with the work done on your home. If you could please send an email to SHSHISocialCare@searshc.com with your Name, Number, and Address where the work was done I would be more than happy to see how we can assist you. Thank you for your time.^CS
    SHS Social Care on March 13, 2018
  3. Overall rating

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    Very good service and employees.
    GURABO, PR
    June 16, 2017
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    Project not completed yet, difficulty getting someone to remedy the situation, despite many attempts. Still waiting for a return phone call, over a week's time. How long should I wait to be able to use my dishwasher which they took apart?
    Ridge, NY
    June 15, 2017
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    Hi Helen! Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you.
    SHS Social on March 09, 2018
  5. Overall rating

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    I am very pleased with my kitchen remodel and have received lots of compliments! Thank you for your services
    Verona, PA
    June 13, 2017
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    The pantry is very close to the color to my other cabinets and the hardware too. It just took a long time to be available-around 3 months. Thank you, I was very satisfied with all of it.
    Jessup, MD
    June 03, 2017
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    Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you.
    SHS Social on March 21, 2018
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    The sales person did not have good demo samples.
    Monroeville, AL
    June 02, 2017
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    Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future.
    SHS Social on March 21, 2018
  8. Overall rating

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    I think the project would have gone a lot smoother if there were local crews to work on our kitchen. The crews had to come from Columbus (a three hour drive) and the day was half gone before they showed up to work.
    Culloden, WV
    June 01, 2017
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    We love to see this!! Thank you for taking the time to let us know about your recent service visit. We are thrilled to see that you had a great experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
    SHS Social on March 20, 2018
  9. Overall rating

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    The installer (Danny) did an excellent job and was very courteous.
    Chattanooga, TN
    June 01, 2017
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    We love to see this!! Thank you for taking the time to let us know about your recent service visit. We are thrilled to see that you had a great experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
    SHS Social on March 20, 2018
  10. Overall rating

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    There was only one problem with the installation, there was no outlet hole made for the garbage disposal when the cabinets were assembled. This resulted in the cutting into the back of the cabinet under the sink, to find the outlet after the initial installation. This area had to be cut out on the right and left side. It was trimmed for a better appearance.
    Grand Prairie, TX
    May 31, 2017
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    We love to see this!! Thank you for taking the time to let us know about your recent service visit. We are thrilled to see that you had a great experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
    SHS Social on March 16, 2018